Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

Showing 9,541 reviews with 5 stars · Clear filters

T.S.
Jan 14, 2025
I highly recommend lensmart
I highly recommend lensmart! I made a mistake on my order and their customer service personnel made sure to contact me quickly while fixing the problem at the same time! They were so nice and understanding. I can’t wait to wear my new glasses! I will be using Lensmart for all of my glasses needs!
Response from LensmartJan 15, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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TUMELO
Jan 14, 2025
Exceptional customer service
I had several queries with regards to the products and ordering online. I found the engagement and the service provided very impressive, professional and prompt and the guidance was extremely helpful. As a result, I will be placing an order for me and my daughter's prescription glasses and will definitely use Lensmart for our eye wear needs. I'm super happy with the Lensmart service and affordable products 😍
Response from LensmartJan 15, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Consumer
Jan 14, 2025
Returns were easy and hassle free
Returns were easy and hassle free! I didn’t like the frames I received and I was able to exchange them for a different pair
Response from LensmartJan 15, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Patrícia B.
Jan 14, 2025
I had an excellent experience :-)
I had an excellent experience :-). I got 3 frames, and they are well made and reasonably priced. They appear lovely. The ability on the website to test on the glasses using an uploaded photo makes me happy as well because it helped me greatly in selecting the appropriate frame type. I'll be placing another order with Lensmart in the future.
Response from LensmartJan 15, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Emily I.
Jan 14, 2025
Love my new frames from Lensmart and …
Love my new frames from Lensmart and the price could not be any better!!! I'll be ordering more from Lensmart in the near very near future!
Response from LensmartJan 15, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Peggy L.
Jan 14, 2025
I would like to express my gratitude to Lensmart
I would like to express my gratitude to Lensmart team. I was so stressed with my glasses not knowing where I’ll fix them. But they came to the rescue they assisted me with new glasses at no cost making sure I am able to see and be happy again. Thank you Lensmart you have yourself a loyal customer forever.
Response from LensmartJan 14, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Gergő
Jan 14, 2025
The glasses are perfect
The glasses are perfect, the customer service is helpful! I only have positive experiences with them!
Response from LensmartJan 14, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Karina
Jan 14, 2025
Amazing customer service!!
Customer service was friendly and answered in a timely manner. They were so helpful when I contacted them about returning a pair of glasses! Will continue to order from Lensmart🥰
Response from LensmartJan 14, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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