LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Brooke W.
Amazing experience with this company have ordered many pairs through the last few years! Will continue to order more.
Response from LensmartFeb 13, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Debbie
I can’t be happier with the customer service I received! I messed up when entering My progressive RX On the form. They were so Patient with me and helped me to get it corrected. Couldn’t be happier! Their prices can’t be beat!
Response from LensmartFeb 13, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
naty
very good communication, glasses and delivery time
Response from LensmartFeb 13, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Christina
I made my first purchase and the prescription was spot on! I had to take advantage of their 365 warranty, they made it quick and easy. Can't wait to order another pair.
Response from LensmartFeb 13, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Colleen
My first time ordering I ordered in USD instead of CAD. When I realized the mistake I made, I emailed Lensmart to ask them to cancel my order and to issue a refund so I could reorder in CAD. They responded in less than 24 hours, cancelled my order and issued a refund. I'm very pleased with the customer service!
Response from LensmartFeb 13, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Aurorallys
Esperienza unica: tutti gli occhiali ordinati sono arrivati in Italia in maniera veloce e in stato eccellente. Ogni paio di occhiali è curato, solido e durevole. Le lenti sono perfette. Ho riscontrato un problema con alcune montature, e subito lo staff è stato così gentile da aiutarmi nell’impresa di cambio. Gentilezza, cortesia e professionalità. Super consigliato a tutti!
Response from LensmartFeb 13, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
ikzie I.
I’ve ordered 3 pairs of glasses here and the quality is amazing. The customer service is awesome too: I made a mistake in my prescription and they changed it as I requested. They also advised me about my PD after sending them a selfie with a PD ruler. 10/10 recommend.
Response from LensmartFeb 13, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Erika Y.
I haven’t received the glasses yet because I had to make some adjustments and thanks for them, they emailed me about a missing information. They have the best customer service! Either you email them or message them on social media (Instagram) they actually respond and give you all the assistance right away.
Response from LensmartFeb 13, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
