Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

Showing 9,541 reviews with 5 stars · Clear filters

Fabiana De S.
Feb 26, 2025
I highly recommend you get your…
I highly recommend you get your prescription glasses from them, they are excellent, fast and the hard part is choosing just one pair of glasses. And best of all, the price is affordable. You won't regret it, secure payment and delivery is guaranteed.
Response from LensmartFeb 27, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
Irarce
Feb 26, 2025
I have had a great experience with their customer service …
I have had a great experience with Lensmart. I have made a few putlrchases from them in the past and just recently had to contact them as a pair of glasses broke. The arm of my glasses just fell off as I was wearing them and after inspecting them realized the screw was still in tact but it still came apart from the rest of the frame. Realizing they have a 365 day warranty I contacted them for guidance on how I could have them fixed or replaced. After explaining the situation and sending photos they were more than willing to replace them for me. The process was easy and they even let me pick a different pair as mine are now discontinued. Throughout the process using their FB Chat I felt taken care of. Not once did I feel like they were not being helpful. In fact it was a great experience followed up with great service. Honestly, I wasn't sure what to expect from an online business but I more than pleased with the level of service and professionalism I was shown. Thanks for offering g fantastic products and exceptional service.
Response from LensmartFeb 27, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
Jo T.
Feb 26, 2025
First time ever getring glasses on line…
First time ever getring glasses on line ,it went great im in love wirh my new glasses i say it took like 3 weeks to receive Love the price love the quality will be getting more in more colors
Response from LensmartFeb 27, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Report
Gemma
Feb 26, 2025
Accommodating customer service
I had made a mistake giving my prescription order online. I contacted them via email the next day. The customer service at Lensmart was quick to respond and changed my prescription order. With a couple of emailing and texting back-and-forth they were able to change my prescription before it my glasses were produced. I recommend Lesmar because of their customer service.
Response from LensmartFeb 27, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
Bernadett L.
Feb 26, 2025
Great glasses at a great price
Great glasses at a great price. I really like that you can try them on virtually and that the sizes are given.
Response from LensmartFeb 27, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Report
Dominique L.
Feb 26, 2025
5 stars, even more.
I highly recommend this business.The product quality is consistently outstanding, exceeding my expectations. The staff lensmart were incredibly helpful and went above and beyond to ensure I found the perfect product, making my shopping experience exceptional!
Response from LensmartFeb 26, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
Fakia Fella A.
Feb 26, 2025
Customer service on top!!
Customer service on top!!
Response from LensmartFeb 26, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Report
Karabo M.
Feb 26, 2025
The order was delivered before the…
The order was delivered before the expected date which made my experience with the company great. The lense on my glasses is exactly 💯 my prescription I was worried that maybe they might miss it but no they got the exact prescription
Response from LensmartFeb 26, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report