LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Precious nelisiwe N.
It was always the prompt response from Lensmart.
Response from LensmartMay 12, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
MJ
I have ordered many frames from Lensmart in the past and the quality has always been amazing. Most recently, I ordered a pair that unfortunately had some quality issues. I reached out to Lensmart Customer Service and received quick responses on how to resolve the issue and will be receiving a replacement pair in the mail. I am very happy with the service I have received from Lensmart and would highly recommend anyone to shop from there.
Response from LensmartMay 12, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Charity
I ordered a pair of photocromic glasses I noticed the tint was off contacted lensmart and they are sending me a new pair 😁 so happy with the prompt customer service and the replacement of my glasses I always order my glasses from lensmart never had a problem with this company I do recommend 😃
Response from LensmartMay 12, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Tshireletso
Thank you so much I love my glasses they’re perfect. Thank you also to the team😻they reply and assisted me very fast when I asked questions.
Response from LensmartMay 12, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Nadia W.
I sent a message to the help team via messenger, asking if there was any way to see when a product/color would be back in stock. Though they don't offer a notification service, the representative responded fairly quickly despite time zone differences and even checked to see when the next shipment would be for me! I have yet to have a bad experience with Lensmart. Great selection, good prices, and great support team. I've ordered once before and plan to use them again for my new sets!
Response from LensmartMay 12, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We noticed that our customer service has bound your order number. If you have any difficulty with your glasses, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Leanna C.
I like my frames alot and would like to re-order them w my new rx. I've reached out for help for finding the frames. I need to know how I can get back to my order history so I can order the right frames. Please help me soon with this as I have no glasses with my new rx. Ty!
Response from LensmartMay 12, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We noticed that our customer service has bound your order number. If you have any difficulty with your glasses, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Lerato M.
I’m absolutely stunned by the service I received from Lensmart. With a wide range of variety in styles. I love my glasses because they are of high quality. The shipping and delivery time were fast. The website was easy to navigate and uploading my prescription was no hassle at all. I will definitely be purchasing from Lensmart again to add to my prescription glasses to match all my outfits and style.
Response from LensmartMay 12, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Josée
Très belle expérience de shopping. Réception rapide. Les montures sont de très belle qualité 👌🏻 Je suis vraiment très satisfaite et c’est une boutique que je recommande!
Response from LensmartMay 12, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
