Whitney C.
Great customer service
I ordered 3 pairs of glasses with some custom lenses (blue light filters and transition lenses), and I accidentally input my PD incorrectly. I immediately reached out to the customer service email provided on the website and let them know the details. They responded quickly and were so helpful and polite. They also provided me the option to save on shipping by just sending my replacement lenses, which I can easily install myself! I couldn’t be happier with the cute glasses and the quick fix for the mistake I made. I will be ordering more glasses from Lensmart and suggesting them to all my friends.
Response from LensmartJun 27, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!