LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jo-ann E.
Very helpful chat. When I needed help with tracking and re-sending my glasses, I received the help that I needed in a timely manner. Very happy
Response from LensmartJul 16, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Joanne I.
The glasses came just as they looked on the website. It’s lightweight so I’m able to keep them on for as long as I want to. Overall, I love the glasses and they’re highly recommended!
Response from LensmartJul 16, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Dóra S.
Everything perfect! Good quality, affordable and amazing look!!
Response from LensmartJul 15, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Megan C.
I contacted the company after receiving a scam message about my glasses. The company assured me my order was still in transit and took the scammers information. My glasses have since shown up and I love them, great deal!
Response from LensmartJul 15, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Deanna J.
I love my new progress glasses! Lensmart worked diligently with me to get all part of my prescription so my glasses would be correct. They are absolutely perfect, and the customer service was so helpful! I will be ordering from Lensmart from now on!
Response from LensmartJul 15, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
mal
my original package was returned to sender and i have spent weeks chatting with customer service trying to get the issue resolved. i do think there is room for improvement as far as timely responses about customer support issues. i still have not received my order or had another shipped out to me yet. though customer service is working on it. i have ordered from them in the past with no issues so really hoping this situation is a fluke. frames and lenses are fairly priced and they have a lot of cute options.
Response from LensmartJul 15, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Tshilidzi Maanea R.
My glasses broke and i asked if they can help repair them. Their response time is excellent and I am happy for the assistance I received.
Response from LensmartJul 15, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Adryann B.
The response was rather quick when I emailed them about not receiving my order. Someone always responded.
Response from LensmartJul 15, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
