Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

Showing 9,541 reviews with 5 stars · Clear filters

Carmen R.
Jul 18, 2025
my experience
I had some problems ordering but nothing that couldn't be solved, the help center really help me much really kind people. I didn't like that it was from a certain time that you could ask for help but with patience it was really good in other words im currently waiting for my package hope its good thanks.
Response from LensmartJul 19, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Erika
Jul 18, 2025
Top-notch Customer Service
The price-quality ratio is totally fair, and what really impressed me was their customer service. When my glasses got damaged, they didn’t give me the runaround – they actually helped and replaced them without any fuss. That kind of support is rare these days – 5 stars from me! 🙌
Response from LensmartJul 19, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Monique M.
Jul 18, 2025
Needed an exchange and everything went…
Needed an exchange and everything went smoothly!
Response from LensmartJul 19, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Priscilla
Jul 18, 2025
Was recommended by a friend and was…
Was recommended y a friend and was excited to receive my order. I was keeping track on it while in process of shipping and weeks went by and it still didn’t arrive yet I messaged about the issue and was resolved to shipping the order back out but now the main frame color that I had wanted was no longer in stock and didn’t want the other colors there was so I had relook and see what other option I was going to get. Situation fixed but just a bit bummed about the whole situation.
Response from LensmartJul 19, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Belian M.
Jul 18, 2025
Very quick and helpful
Very quick and helpful
Response from LensmartJul 19, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Rómeó Tibor F.
Jul 18, 2025
Fast delivery, great quality!
I’m very happy with my purchase! The glasses look exactly like the pictures, the quality is excellent, and the shipping was fast. Customer service was friendly and helpful. I definitely recommend Lensmart — stylish and reliable!
Response from LensmartJul 19, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Christine T.
Jul 18, 2025
Best affordable eyewear!
Lensmart is an amazing and affordable place to purchase eyeglasses! I have bought many pairs and am super satisfied with my purchases. I highly recommend checking them out! 😎❤️
Response from LensmartJul 19, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Lisa L.
Jul 18, 2025
The glasses they have to choose from…
The glasses they have to choose from are really good quality and in a good price range , I order my daughter and myself glasses from them and they came quick and the customer service people actually got back fast with it you had a issue and they resolve thr problem fast , my daughter loves all of her glasses she got and she is set for the whole year for school now and I like how I can get her more than one pair and I love my glasses also the style they have to choose from is what I love about lensmart .
Response from LensmartJul 19, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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