Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

Showing 9,541 reviews with 5 stars · Clear filters

Valerie
Aug 26, 2025
I was having issues with my new glasses…
I was having issues with my new glasses I have ordered a few pairs from them before with no issues. Customer service got back to me right away and was very easy to work with. I love there glass's only probably was my bifocal lens was a little high which was expected cause I'm not directly in front of them to measure where my prescription and bifocal needs to line up. They took care of me very happy with what was worked out. Thanks LensMart
Response from LensmartAug 27, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Melania F.
Aug 26, 2025
The best and most affordable glasses…
The best and most affordable glasses ever
Response from LensmartAug 27, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Gabrielle D.
Aug 25, 2025
Le service étais super et les lunettes…
Le service étais super et les lunettes sont de superbe qualité!
Response from LensmartAug 26, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Melissa
Aug 25, 2025
Where do I begin?
Where do I begin? The Customer Service was top notch, not a day went by without me receiving prompt responses to my emails sent to Lensmart. My original eyeglasses, apparently due to the floods etc., in the States got lost, immediately, Customer Service ensured me they would have my order done over and re-sent. The eyeglasses are BEAUTIFUL beyond imagination, as a matter of fact, it looks even more beautiful than online. They are lightweight, and compliments my face nicely. Also, I was travelling for vacation, and they made sure I got my new eyeglasses before even leaving for my travels. I was really happy about that. Everything came in one piece, gorgeous, and I am all-round HAPPY. Thank you Lensmart!
Response from LensmartAug 26, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Mosie M.
Aug 25, 2025
Lost package
I have ordered twice from Lensmart. The second time I ordered, my package was lost in transit by Buffalo. Lensmart was able to act in making sure that my order was re ordered and resent to me. I am still waiting for the order. Their prompt response and action in dealing with my crisis was commendable.
Response from LensmartAug 26, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Christel M.
Aug 25, 2025
Quick response time
Quick response time, honored guarantee, new glasses on the way!!
Response from LensmartAug 26, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Angel.D
Aug 25, 2025
Really great
Really great, I messed up my own prescription on my lenses and they helped me really fast for a great deal. Thanks again Lensmart. I bought 6 pairs for just under $200. Our glasses work great, and look great:)
Response from LensmartAug 26, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Daniela
Aug 25, 2025
Accurate process…
They are very accurate in their process of making lenses and frames are very beautiful and good quality with a great price
Response from LensmartAug 26, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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