Felicia G.
I am extremely happy with the service…
I am extremely happy with the service provided by Lensmart. I have ordered many perscription glasses from this website and they have been excellent. I did experience an issue where they had sent the wrong frame and perscription, however they dealt with this issue immediately. They were prompt in replying to my messages and offered solutions to address the issue. They replaced my original order and was told to keep the glasses they had sent. Although the wrong glasses don't meet my needs I will donate them. They are an amazing company with GREAT customer service. Also their glasses are amazing.
Response from LensmartAug 29, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!