Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

Showing 9,541 reviews with 5 stars · Clear filters

Carla M.
Oct 20, 2026
It was so hard to choose just one pair…
It was so hard to choose just one pair of frames because the selection is HUGE and the pricing is phenomenal and the quality is top tier!!!! i love the virtual “try on” feature! Run…. don’t walk … and get a pair of glasses… or 2 or 3! Don’t be dumb… be Lensmart (wink!) and look like a million bucks! Fast shipping too!!! I’ll be ordering more!!
Response from LensmartOct 21, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Olga E.
Oct 19, 2026
Excellent customer service
Excellent customer service. I didn't end up receiving my glasses because the delivery took a bit longer than expected, which coincided with my trip. I had to request a cancellation of my order. The team was incredibly kind throughout our communications and provided a full refund.
Response from LensmartOct 20, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Julie E.
Oct 19, 2026
This company is first class for its…
This company is first class for its frames and lenses not to mention the customer service they go above and beyond to help you out. Would 100% recommend
Response from LensmartOct 20, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Sonya S.
Oct 19, 2026
Exceeded my expectations for the price
Exceeded my expectations for the price! Super stylish and lightweight. I recently received two pairs of glasses from Lensmart as part of a content collaboration, and I am genuinely impressed by the quality. Ordering online can be hit-or-miss, but these frames feel incredibly durable, lightweight, and sturdy on the face—definitely not like cheap, flimsy plastic. The lenses are perfectly clear with accurate optical quality, and the packaging was a huge plus. Each pair came with its own premium protective case and microfiber cleaning cloth. Delivery was smooth, and the website has an amazing variety of trendy shapes. If you are looking for stylish, budget-friendly prescription or blue-light eyewear, I highly recommend giving them a try!
Response from LensmartOct 20, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Harjeet Kaur K.
Oct 19, 2026
I had a great experience with the customer service!!
I had great experience with their customer service team. Their was some misunderstanding in the order and they corrected it!
Response from LensmartOct 20, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Christina B.
Oct 19, 2026
Great customer service will recommend…
Great customer service will recommend to any one and reliable
Response from LensmartOct 20, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Lucy
Oct 19, 2026
Amazing quality
Amazing quality frames and my prescription was spot on! Would definitely recommend thank you :)
Response from LensmartOct 20, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Marie-Clarence
Oct 19, 2026
Excellent customer service
Excellent customer service! My glasses arrived crooked, but the company replaced them free of charge without any hassle. The whole process was smooth and the team was very responsive and helpful. I really appreciate their commitment to customer satisfaction. Highly recommended!
Response from LensmartOct 20, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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