Rachel C.
Inquiry resolution
I reached out via Facebook messenger and email on an issue with my order (my fault - forgot to add a pair) and received a prompt response from both where they gave me options to resolve my inquiry. I look forward to receiving my new glasses! Will post a review on the items I ordered once I receive them.
Response from LensmartJan 6, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!




