Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

Showing 9,541 reviews with 5 stars · Clear filters

Sandra C.
Mar 11, 2026
J'ai commandé deux paires de lunettes…
J'ai commandé deux paires de lunettes sur leur site web et je suis vraiment pas déçu. J'ai trouver facile de rentrer ma prescription pour la vue et j'ai bien aimer qu'on puisse essayer les lunettes directement sur le site web avec une de nos photos. Les lunettes sont de qualités et tellement pas chère!
Response from LensmartMar 12, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Jo M.
Mar 11, 2026
Great customer service
This was my first time ordering glasses from Lensmart, and I’m honestly really impressed. Their prices are great, and they have such a huge selection of stylish frames. I ended up ordering three pairs because there were so many cute options. When my order arrived, I realized that I had accidentally entered the wrong prescription on my account. I was worried at first, but their customer service team was incredibly helpful and quick to respond. They walked me through the process and are sending replacement lenses so I can still wear the frames I purchased. Overall, I had a great experience. The glasses are affordable, the selection is amazing, and their customer support went above and beyond to help fix my mistake. I would definitely order from Lensmart again and highly recommend them.
Response from LensmartMar 12, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Sam L.
Mar 11, 2026
I messed up and forgot to change my…
I messed up and forgot to change my address. They quickly replied and got it changed for me.
Response from LensmartMar 12, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Miss I.
Mar 11, 2026
Exceptional customer service
Exceptional customer service . I had an issue with part of my order and their Customer Service Dept was quick to remedy the concern. Thank you Lensmart ! A life customer!
Response from LensmartMar 12, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Kira C.
Mar 11, 2026
Excellent quality and super cute
I ordered two pairs just for the great price. I honestly didn’t expect them to be this high quality. I’m never shopping retail again. I will definitely be ordering more styles, they both look great on me. My favourite is Hermione pair. All my friends ask about where I got my new glasses.
Response from LensmartMar 12, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Mya
Mar 11, 2026
Great Customer Service
The customer service team was incredibly helpful with resolving a mistake on my end. I uploaded the wrong prescription and they ensured it was corrected. I’m greatly appreciative of their understanding and have enjoyed the new glasses style I bought:)
Response from LensmartMar 12, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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claudia L.
Mar 11, 2026
Si tu as un problème le service à…
Si tu as un problème le service à clientèle est super☺️
Response from LensmartMar 12, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Rita
Mar 11, 2026
Nagyon elégedett vagyok.
Nagyon elégedett vagyok a rendelt szemüvegekkel. Erősek, és egyediek a keretek, a dioptria tökéletes, nagyon jól látok velük. A csomag, pontosan a kiválasztott szállítási időben érkezett. Hármat rendeltem, ebből az egyikkel kapcsolatban felkerestem az ügyfélszolgálatot, de gyorsan, nagyon készségesen válaszoltak, és oldották meg a problémámat. Fogok még rendelni, mindenképpen ajánlom! :)
Response from LensmartMar 12, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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