By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
lensmartonline.com
Website
lensmartonline.com
Category
Vision & Hearing
Location
Rancho Cucamonga, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I’m honestly really impressed with my glasses! I didn’t expect such good quality for such an affordable price. The frames look stylish and feel well-made, not cheap at all.
The lenses are also perfect – my prescription is spot on and I can see clearly without any issues. Everything fits comfortably and I’ve been enjoying wearing them daily.
Overall, great value for money. I’ll definitely order again!
Response from LensmartApr 9, 2026
Thank you for your valued review.
We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
NT
NtokozoM
Lensmart is a great brand
Lensmart is a great brand , with great quality products. The customer service is excellent
Response from LensmartApr 9, 2026
Thank you for your review.
Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart!
GB
Gabriella B.
Lensmart offers unbeatable value
Lensmart offers unbeatable value – outstanding quality at affordable prices. I’ve already recommended them to all my friends and family. If you need glasses or contact lenses, this is the place to go! ⭐⭐⭐⭐⭐
Response from LensmartApr 9, 2026
Thank you for your review.
Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart!
KK
Kgetsi K.
Swap frames
I have bought and paid for three frames. Upon realization that one of the frame seem small, I asked for frames swap. They helped with do that, despite my order being paid for already.
Response from LensmartApr 9, 2026
Thank you for your valued review.
We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
AN
alina N.
So nice customer service and fast…
So nice customer service and fast delivery!😚Also i loved the glasses and they are good guality.🩷
Response from LensmartApr 9, 2026
Thank you for your review.
Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart!
MG
Mr G M.
A genuinely amazing 10 star ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
A genuinely amazing 10 star ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
From start to finish, my experience with Lensmart has been nothing short of exceptional. Although I had a very slight issue with my left ear due to the frame, the way their team handled it truly set them apart.
They went above and beyond by reaching out personally, keeping communication clear, professional, and reassuring every step of the way. I never once felt ignored or brushed aside, instead, I felt genuinely valued as a customer.
After a thorough review of my frame, Lensmart didn’t hesitate to go the extra mile by allowing me to choose a brand-new frame and arranging a full replacement pair. This level of care and flexibility is rare and speaks volumes about their commitment to customer satisfaction.
What makes this even more impressive is their understanding and acknowledgment of my high prescription. They handled everything with precision, patience, and professionalism, and reassured me that my new spectacles will be shipped as quickly as possible.
The service I’ve received thus far has been amazingly awesome, thoughtful, and truly next-level. Lensmart doesn’t just sell eyewear, they deliver trust, quality, and outstanding customer care.
What truly impressed me even more is that, on top of everything else, I will also be receiving an amazing discount on my next pair. This is something I have never experienced with any other company before. That kind of goodwill, appreciation, and customer-first mindset is honestly unheard of these days.
I would highly recommend each and every person to use Lensmart for their good work, exceptional care, and outstanding response. A phenomenal experience and easily a 10-star recommendation from me. 🌟
Response from LensmartApr 8, 2026
Thank you for your valued review.
Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
PA
Palesa
The experience was smooth
The experience was smooth.
Response from LensmartApr 8, 2026
Thank you for your valued review.
We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
LL
lusathi L.
The service is Good
The communication is Good
Response from LensmartApr 8, 2026
Thank you for your valued review.
We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!