LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Zsuzsanna
Lensmart great costomer service
Response from LensmartMay 12, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Jordan N.
Recently had an issue with a screw on my frames falling out. I reached out to check the warranty and they were so kind and quick to assist! 10/10 love using lensmart!
Response from LensmartMay 12, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Olga K.
Affordable, cute and trendy glasses frames. Have the TR90 frames in florence and robertson and they are very lightweight and don't hurt when worn for extended periods of times. Great customer service, highly recommend.
Response from LensmartMay 12, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Cecilia R.
Compré dos pares de gafas hermosas, estoy realmente feliz y agradecida por atender a mí pedido. Aquí donde vivo contar gafas es muy caro, he recomendado Lensmart a todos mis conocidos! Las gafas son muy buena calidad, la atención es muy cordial. Estoy muy satisfecha con la atención y con la calidad de las gafas.
Response from LensmartMay 12, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Ms J.
Good customer service, offered the ability to change my chosen frames without fuss.
Response from LensmartMay 12, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Samantha
I ordered glasses for my son back in January. A few weeks ago he was playing and they broke I reached out to customer service to see if they would replace the glasses. They were friendly, kind and responsed quickly. We are currently waiting for the glasses to come. Tho the process takes a little while we have been pleased with the service as well as the glasses.
Response from LensmartMay 12, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Jana C.
I ordered these amazing sunglasses. Only after ordering did I realize I had not updated my shipping address, and they were shipped to the old address, returned to sender, and eventually lost in transit. Lensmart shipped me a NEW PAIR! To my new address, obviously. And the glasses are AMAZING! I have several pairs.
Response from LensmartMay 12, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Stephanie
Nice service
Response from LensmartMay 12, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
