Dóra Iserné P.
Broken glasses
The arm of my glasses broke, so I contacted customer service. The whole process was very quick and smooth. They immediately started manufacturing an identical replacement pair completely free of charge, since the glasses broke within the warranty period. I am completely satisfied with their service.
Response from LensmartMay 13, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!




