Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

Showing 9,541 reviews with 5 stars · Clear filters

Jamie
Jun 3, 2026
Top tier customer service
Received 4 pair of glasses and they were perfect! Had a mishap with delivery but the customer service is top tier. They went above and beyond to make everything right. They are affordable and have stylish glasses. Definitely will be using them for all future orders.
Response from LensmartJun 3, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Elaine R.
Jun 2, 2026
I had never ordered glasses online…
I had never ordered glasses online before and was extremely skeptical of the whole process. I received my glasses in a timely manor and of course, the price was so much less than from my eye doctor's office. There was a mistake made (by my optometrist) on my prescription. But the customer service was great and I also received my replacement in a timely manor. These glasses are by far the best glasses I have ever had...comfortable, lightweight and pretty.
Response from LensmartJun 3, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Lili._. R.
Jun 2, 2026
The glasses are very pretty and affordable
The glasses are very pretty and affordable!! I am in love with them!! Also the service was really good!! I am in love with this company!!
Response from LensmartJun 3, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Margarita
Jun 2, 2026
This is my first time ordering glasses…
This is my first time ordering glasses from this company. I am also new to progressive glasses and after I ordered the glasses, I decided to add transition lenses (photochromic) to the prescription. There response was quick and they were able to help me with the addition with no problem or hesitation. I can't wait to receive my new glasses.
Response from LensmartJun 3, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Debra
Jun 2, 2026
Great service!
I accidentally ordered my frames without putting in my discount. The service team stayed in contact with me to help me resolve the problem and I received my discount shortly after receiving my frames.
Response from LensmartJun 3, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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halle S.
Jun 2, 2026
I love my Andrea glasses
I love my Andrea glasses, I have 2 pairs and they are the most comfortable glasses ever!!! I always get so many compliments as well, they are the cutest and most affordable prescription glasses!!
Response from LensmartJun 3, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Silungile D.
Jun 2, 2026
Lensmart is great with communication…
Lensmart is great with communication and they will resolve any issues. Their glasses are great quality as this is my third purchase and I highly recommend them.
Response from LensmartJun 3, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Richard F.
Jun 2, 2026
just bought prescription glasses from…
just bought prescription glasses from you guys . It s my first time and am impressed by the quality and good service that you offer. I will be back. Richard Fortin
Response from LensmartJun 3, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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