By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
lensmartonline.com
Website
lensmartonline.com
Category
Vision & Hearing
Location
Rancho Cucamonga, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Thank you for your valued review.
We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
KS
Kimberly S.
Such great customer service and the…
Such great customer service and the glasses are beautiful! Great quality and I truly love them so much!
Response from LensmartJun 18, 2026
Thank you for your valued review.
We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
CB
Camille B.
Wow!!
Les lunettes sont de qualité, les prix sont justes, les modèles sont nombreux et variés, le service à la clientèle est excellent et professionnel, je recommande!!
Response from LensmartJun 18, 2026
Thank you for your valued review.
We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
ML
Mercedes L.
The lensmart customer service…
The lensmart customer service representative was super friendly, nice communication and easy directions to follow when asked to do a collab with them, the 3 pairs was exactly what u was hoping for, i am never disappointed with my lensmart glasses ( i have like 8 pairs now)and will continue to buy
Response from LensmartJun 18, 2026
Thank you for your valued review.
Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
YD
Yandiswa D.
Fast delivery and quick service
Fast delivery and quick service. All I had to do was send in my prescription and my glasses and I could see perfectly. The design of the glasses are also very chic and there’s many designs to choose from
Response from LensmartJun 18, 2026
Thank you for your valued review.
We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
NL
Natália K.
I originally ordered one pair of…
UPDATE – Excellent customer service
I recently had an issue with one of my new orders: I received a different frame instead of the Lupita frame I had ordered.
I contacted Lensmart Customer Service and was genuinely impressed with how they handled the situation. They responded quickly, acknowledged the mistake, and arranged to make and send me the correct Lupita glasses at no additional cost. They also told me I could keep the frame I received by mistake and even offered me a discount coupon for a future order.
Mistakes can happen with any company, but for me, the way a company handles them says a lot about the quality of its customer service. Lensmart resolved the issue quickly, kindly and professionally, and the whole experience made me feel even more confident ordering from them again.
Thank you to the Lensmart Customer Service team for taking such good care of the situation. ⭐⭐⭐⭐⭐
I originally ordered one pair of glasses from Lensmart. After that, I realized how easy it was to find frames that actually fit me, and now I keep coming back for different styles.
What impressed me most is how accurate the frame measurements are. Because the sizes on the website are reliable, I can confidently choose frames that fit my face. The virtual try-on feature is also surprisingly useful. In fact, it makes shopping almost too easy because I keep finding new frames I want to own! 😄
I have ordered regular prescription glasses, photochromic lenses, brown-tinted sunglasses, and blue mirrored sunglasses. Every pair arrived exactly as expected. The lenses are clear, comfortable, and provide excellent vision. The UV protection works well, and the photochromic lenses darken nicely outdoors.
The prices are excellent for the quality you receive. Delivery to Hungary was completely reasonable, especially considering that custom prescription glasses often take a similar amount of time to be made locally.
What I love most is that Lensmart allows me to treat glasses as part of my personal style instead of just a medical necessity. Some days I wear a simple frame, other days I choose something bold and fun. Having that freedom at such affordable prices has been amazing.
I am genuinely happy with every order and would absolutely recommend Lensmart to anyone looking for stylish, affordable prescription glasses.
Response from LensmartJun 18, 2026
Thank you for your valued review.
We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
LL
Lona L.
Lensmart is the best.
I ordered my first glasses and they were perfect. I then ordered the second glasses, when they arrived they had a slight problem, I could not see clearly with them, I contacted lensmart and explained the problem, they attended the matter in no time, they are very helpful and they are doing their best to help replace my faulty glasses, I am now only waiting for my replacement glasses, hoping for the best.
Response from LensmartJun 18, 2026
Thank you for your valued review.
Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
ML
Mélanie H.
J’adore vraiment les lunettes !
J’adore vraiment les lunettes !! Elles sont de qualité et surtout les modèles sont beaux !!
Response from LensmartJun 18, 2026
Thank you for your review.
Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart!