Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

Showing 9,541 reviews with 5 stars · Clear filters

SL
Jun 19, 2026
I give 5 stars on customer service
I give 5 stars on customer service. I haven't yet received my glasses, they are still under customization. Customer service was very helpful though, I made a mistake on my end, they responded efficiently and they refunded my money no problem. I can't wait to receive my order!
Response from LensmartJun 22, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Shielle
Jun 19, 2026
Stylish affordable glasses
Absolutely obsessed with my lemsmart frames! The quality and details are great and not to mention stylish. I also love that they are affordable because I’m so used to paying way more for prescription glasses. So definitely would recommend!
Response from LensmartJun 22, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Lauren N.
Jun 18, 2026
I was sent the wrong glasses but the…
I was sent the wrong glasses but the customer service rep quickly responded and resolved the issue! I will definitely be placing future orders! Thanks!
Response from LensmartJun 22, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Denisa Č.
Jun 18, 2026
A huge selection of glasses in all…
A huge selection of glasses in all styles. I’m very satisfied with both the glasses and their quality, as well as the professional approach and excellent communication. Highly recommended!
Response from LensmartJun 22, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Delia-Gabriela C.
Jun 18, 2026
I am very satisfied with their…
I am very satisfied with their services. Quality products and a professional team.
Response from LensmartJun 22, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Kimberly M.
Jun 18, 2026
Lensmart Glasses are Great Quality!
Lensmart glasses are such great quality! What I love most is that they are very affordable and provide all types of frame styles. There is also an option to add your current prescription. I will be sharing with my friends and family!
Response from LensmartJun 22, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Catherine M.
Jun 18, 2026
Helpful
Made an error and sent an email to customer service to cancel the order. It was fast and easy. I was able to cancel before customisation, so no fees were applied. Thank you!
Response from LensmartJun 22, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Ires
Jun 18, 2026
Lensmart has really good quality…
Lensmart has really good quality glasses, I love all my glasses. Their customer service is top notch and they deliver pretty quick as well. Everything is on point!
Response from LensmartJun 22, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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