LensFactoryWe make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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David H.
Service was very organized and prompt. Procedures laid out in a very easy to follow plan. Communication was prompt on every step of the process. Was sort of sceptical about doing it on line, bout glad I did. Thanks
Response from LensFactoryMar 11, 2022
Thanks for the great review! We’re glad we were able to curb your skepticism!!
Katherine B.
Quick and easy and the glasses are pretty much perfection!
Response from LensFactoryMar 11, 2022
Thanks for the great review!!!
customer
Very helpful and informative. Contacted Lens Factory quite a few times before my purchase. Customer service answered all my questions before I ordered my glasses. I even contacted Lens Factory while ordering to help me through the ordering process. The customer service person was very helpful and got my order processed. Received my new glasses today March 8th Very happy. I purchased a pair frames from a local store and sent those in to get my lenses put in. I needed a pair of transition prescription lenses for when I ride my Harley. Rather than carrying my regular pair of prescription glasses and a pair of sunglasses figured it would be better to just get a pair of prescription transitions. The new pair of glasses were shipped back to me March 7th and I received the new pair on March 8th. Very happy.
Response from LensFactoryMar 11, 2022
Thanks for the great review!
Bernard N.
Helpful and good communication
Response from LensFactoryMar 4, 2022
Thanks for the great review! We hope we have earned your trust for you to use us again in the future!
Jason N.
Great deal, love the new lenses.
Response from LensFactoryMar 4, 2022
Thanks for the great review! We hope we have earned your trust for you to use us again in the future!
Alexander and Tricia A.
SUPER FAST SERVICE!
Response from LensFactoryMar 2, 2022
Thanks for the great review! We look forward to helping you again in the future!
Mary M.
The price, the product, the service - excellent! Glad I found their website; I am very pleased!
Response from LensFactoryFeb 22, 2022
Thanks for the great review!!! We're happy you have found us also! We aim to please! Please come back to us when you need our services again!
Bruce T.
First rate. Had issue but they resolved situation and will recommend them and will continue to use their service. Good company.
Response from LensFactoryFeb 22, 2022
Thanks for the great review! We're sorry you had an issue but glad you were satisfied with the resolution. We're glad you recommend us!
