LensFactoryReviews of lensfactory.com

They did what they said

Prices and quality are great. I ordered the progressive high index lenses for half the price I would have had to pay from the online store from which I purchased my prescription glasses 3 years ago. Once LensFactory received my frames, I received them back from them with the new lenses in 11 days. They were carefully packaged and stored in a nice new eyeglasses case.

This is actually my second experience with Lens factory. My first experience had some real bumps in the road and they ended up graciously returning my lenses at no additional cost. I decided to approach them again because of their customer service and sent them my glasses. My completed work arrived a week or so ahead of schedule and the lenses were wonderful. I am adding that they refurbished my frames and return my original lenses and lens case as requested.

Using the LensFactory shipping kit was very convenient. I liked having tracking numbers for all shipments. Replacement lens quality was very good.

I recently received an updated perscription for progessive lens and wanted to try LensFactory. 1. Because Costco won't fill a presciption unless you buy their frames. I wanted to keep my frames. 2. LenSFactory prices were ~20% less as compared to optomitrist pricing even after insurance! Thus allowwd me to use insurance on a secondary pair and 3. LensFactory had great reviews and no backlog of BBB cases like similar competitors. Overall, I was really impressed with LensFactory support team as they worked closely with me to get the lenses just right as we had to make a couple tweaks along the way. If I was able to avoid my specific optomitrist, which I'll never return to again, through online Rx I would have but the process is not allowed for 55 and over. I highly recommend LensFactory knowing that you'll receive a good product and they will work with you until satisfied

The process was fairly simple and cost effective to replace lenses in two pairs of glasses.

Great I just got these even though it was more then 12 Working days and I have to call to get it shipped . Hope fully in future iot would take less time

Impressed with my order. Will use Lensfactory again in the future.