Lenmoskowitz
LensFactory Goes The Extra Mile For Customer Satisfaction
I have an eyeglass frame that I love. After getting a new prescription from my optometrist, I wanted to have new progressive lenses made for my frame. The frame has very large lenses. The first attempt to make lenses used a default segment height that didn't let me read clearly. LensFactory.com replaced the lenses for free, even paying for the shipping costs both ways. Their customer service agent was incredibly helpful and kind in resolving my problem. The new lenses are perfect, very high quality and light weight. They fit the frame perfectly. I can now see clearly at distance, to my computer screen and for close-up reading too. I'm very happy with my new glasses. I highly recommend LensFactory - great product, great service, great prices and nice people! There's no question - I would definitely use them again!