AL
Super helpful and always professional
Super helpful and always professional, courteous and responsive, thank you!

We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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AL
Super helpful and always professional, courteous and responsive, thank you!
David
I didn't quite get it right the first time but the customer service is top notch! For the record I was trying a new lens type. Really can't blame them for the job that they did because I was getting something I didn't quite understand. I explained to them what was going on and within one conversation, actually before the conversation was finished, they already had the shipping return label sent to my email! Top Notch!
GG S.
LensFactory did an amazing job on a special project for our daughter, who has autism. Throughout her life, our daughter has been obsessed with the Rolling Sones. She does not like wearing glasses. We purchased a couple of plastic Rolling Stones sunglasses, made by GoodR X, that are covered with the Stones' logo. LensFactory was able to remove the plastic lenses from those frames and insert clear single vision lenses matching our daughter's prescription. She absolutely loves them!
Mike
Lens Factory has a relatively straightforward and simple process for replacing poly lenses in existing frames.
M G.
Great option and pricing! Took just as long as my optometrist office would have at a fraction of the price.
Pete
Lens factory did a great job with my prescription sunglasses. They are progressive and they are perfect. Price was excellent. Service was excellent. Highly recommend.
jerry S.
Quality and Price Would like shorter time that' all
Joseph
I have no complaints. The glasses work great. The work was completed in a timely fashion.