Ricky Z.
Easy and accurate and I got to keep my…
Easy and accurate and I got to keep my old frames !!

We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingShowing 162 reviews with 4 stars · Clear filters
Ricky Z.
Easy and accurate and I got to keep my old frames !!
Quinciano M.
I had a great experience communication was clear and friendly, shipping was quick and the packing was neat and protective. The lenses were excellent qulity. I am very happy with my purchase.
Andrew G.
Customer service was very good and helped correct an issue I had. I received quick responses to my questions and updates when needed. It took awhile to get my glasses, but the business bent over backwards to make me a satisfied customer. I'll send them another pair of glasses for lens replacement in the future.
Response from LensFactoryAug 13, 2025
thanks for the great review!
Gary
Great customer service & care. Would have been a 5 but for breaking 1st frame. However, re-ordered and delivered perfectly from there
Richard I.
I enjoyed the percs which included an eyeglass case and box at no extra charge. Also since I have used them before, I received a discount on my next pair I will have sent.
Stephen
Quick turnaround and good quality lenses. The glasses arrived with some fingerprint smudges on the lenses, but the glass photochromic lenses are finished perfectly and work great.
Sonny C.
Good product, great price. Ordered second one
Stephen U.
I have created different orders the last on being the fastest and most efficient which turned around a little more than a week. My only criticism is in the ordering process would be smoother if there was real time support on orders. When selecting tinted lenses vs. photo chromatic tripped me up where I had to remake an order and wound up with plain clear glasses. Anyway I use them in my home watching TV or viewing my computer/ iPad. Just be careful and ask questions when you order for best results.