LensFactoryReviews of lensfactory.com

I had photochromatic progressive lenses put in a pair of gold wire rim antique glasses. The quality of the lens for my prescription is superb. The mounting they did was excellent,the 80 year old frames look new. Also, their phone support was prompt and very informative.

Whoever owns Lens Factory should be congratulated for creating one of the best companies I've interfaced with in a very, very long time. 1. Service - I had my glasses back on my nose within two weeks. 2. Quality - Flawless. As soon as I put them on I knew they were perfect. Considering my lens prescription is rather strong (most optical stores and optometrists can't even grind them), this was no easy task. 3. Price - Saved me more than $400 on the next best price I could find. 4. Friendliness - Thumbs up. Way up. What a great business model that appears to be perfectly executed.

I really put LensFactory to the test with three changes to my order and three new pairs of lenses. But they were courteous and patient to the end. I am very happy with my final lenses. Kudos to Keith Morlen.

Exceptional service and about a one week turnaround. Best value out there for polarized lenses and photochromatic, nobody does this for less, nobody. Website is a work in progress but if you have a question or having trouble locating something in particular their response time is lightening fast and if they can accommodate you they will. The quality of the product is the same as the big box stores;. nobody is trying to up-sell you, in fact you might even get down-sold if they think a different lens choice for your script might be more beneficial. As an example, you think you need super high index 1.69 polycarbonate lenses but you have a really weak prescription. Or lets say you are doing sunglasses and you want the darkest tint possible but chose polycarbonate over CR39. The LensFactory rocks, I love this place!

The process was easy & quick to get my new lenses.

I really liked my eyeglass frames but desperately needed new lenses. I found out about LensFactory doing a Web search. The prices were super reasonable compared to the alternatives I've used in the past. So I decided to give it a chance. I couldn't be happier with the result. My frames with the new lenses arrived back 6 days after I sent them. Everything went as was promised. I highly recommend them and will use them again.

I am very happy with my order. They kept me informed during the process, and my glasses arrived when they said they would. I would order from them again.

I have ordered three sets of lenses for frames in three different orders over the past 12 months. One pair was for me and 1 pair each for my children. We are extremely pleased with our glasses. The customer service was superb. I highly recommend LensFactory to anyone who needs to update their lenses and wants to use theiir own glasses frames.