Annie
Great experience
I love the emailed updates on the progress of my glasses. I ordered and received exactly what I wanted: new lenses in a pair of frames I loved. Thanks!

We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,645 reviews with 5 stars · Clear filters
Annie
I love the emailed updates on the progress of my glasses. I ordered and received exactly what I wanted: new lenses in a pair of frames I loved. Thanks!
Kent L.
Overall experience was good, enough so to send in a second pair of glasses for new lenses. Only caveat was selection on the lenses and that needed direct help (actually their recommendation) from a customer service rep since they have many options. It is not fast process so expect a couple weeks including postage time but seems to be cost effective but it is also convenient versus going to a store. I would recommend it!
Catherine
The results are exactly what I had hoped for. We have used this company many times and would recommend them to anyone!
Bogdan
With the caveat - or perhaps more so - that, of course when one can not go in person for their optical measurements we have therefore to find ways to compensate for that, this is otherwise a Great venue. And they have Excellent selection and Excellent customer service.
Lynn B.
I highly recommend the LensFactory service to anyone. It seems that I am at an age that my eyes change more quickly than eyewear fashion. I need a new prescription, but I am still in love with my current frames. LensFactory is the perfect solution for me.
Tom T.
good service, prices better that insurance, I will use again!
James Minard, C.
When the glasses arrived the job was well done. I slowed things by initially just sending the prescription I'd gotten from my eye doctor, not realizing they would not include the distance from pupil to pupil. I should have mentioned that I used the progressive lenses mostly for reading and for work on my laptop, but I've tended to do that over the years with others. I should probably have stressed that the point I looked through the most should be a bit higher than it is for most. My cataract surgery left me with a correction for distance vision. Except for errors that were mostly my fault, the job was a capable, professional one. I appreciate having the glasses and use them most of every day.
John
Being able to get glass lenses instead of plastic is wonderful. LensFactory has a great process to get your glasses updated with your choice. We liked it enough, to have a second pair sent in for a lens update.