LendKeyReviews of lendkey.com

Great company, easy to apply. I would give them 5 stars but the process is slightly lengthy.

Easy application process & very quick to process :) Refinanced from Sallie Mae and my payments went down almost $500!!!

I applied to refinance private student loans and was offered a good rate at 4.49% with conditional approval based on my income. I submitted W2s, payslips, and offer letter that captured 8,000 more than the threshold required for the loan. I also had my Dad as cosigner. They rejected me because they did not include my On-call stipend of 8,000. But notwithstanding that, my base+location differential in my offer letter is exactly the threshold but for some reason the rate on my pay stubs net a mere $78 deficit for the year. 6 figure income and they were going g to deny me over an apparent $78 shortage while overlooking the $8,000 on-call revenue which is guaranteed. I thought, no problem, I will send you pay stubs from my part-time job at Target which will clearly bridge the $78 made up deficit. They denied that as well. In hindsight, what I've realized is LendKey is not a legitimate lender like ELFI or RISLA. This was a classic BAIT AND SWITCH designed to lure you in and stick you with less favorable terms. If this is how they handle the approval process, I wonder what nefarious practices lie in store for those that get approved. MY ADVICE IS TO STEER CLEAR OF LENDKEY. FOLLOWING RECEIPT OF THIS REVIEW, LENDKEY PROMPTLY REACHED OUT TO UNDERSTAND WHAT HAPPENED AND REVEIWED THE EXISTING DOCUMENTATION AND WAS ABLE TO OFFER THE ORIGINAL TERMS WHICH WERE MORE FAVORABLE THAT ANY WE HAD SEEN OUT THERE. WE APPRECIATE LENDKEY'S RESPONSIVENESS AND WILLINGNESS TO MAKE THIS RIGHT.

Easy process online. Took a nit of time to disburse but overall process was pretty easy.

Good customer service I have had a great experience when working with LendKey's customer service. However, I do find it difficult to locate your upcoming payments, the amounts, etc., making it challenging to budget without then also making a phone call to

Easy to use. Process was simple and fast

I thought the process was relatively smooth. Just wish it was easier to talk to a person, not a robot, when I hit a snag in the application process and needed clarification.

Great process initially, however rates quoted where significantly lower than actual rates. Still good but there is a impression of luring tactics.