Lems ShoesReviews of lemsshoes.com

Lems Chelsea Boots til the day I die! I cannot for the life of me understand why there are so many 1 star reviews on here!! Surely this is a bot. I love my Lems and know so many others who love theirs.

Horrible quality, wrong size and they admit it that their size is not standard!

I bought two pairs of boots through their website and only received one. When I asked for a refund, I was told they couldn't help me because I didn't purchase additional insurance at checkout. So they don't actually guarantee that your order will get to you unless you pay more money. The customer service representative was incredibly unhelpful. I've lost over $300 and have no other choice than to request a chargeback through my credit card company.

DO NOT BUY HERE!!!!! My husband did not look at trustpilot before this purchase, bad for him. They took the money, but the shoes have even not get sent yet. The purchase was in midt september, the promise was 30 days, and when we asked for the money back, they will only give back 40%, for what, they haven't even sent they shoes. This is against the law for purching in europe, they should know. Based on this on trustpilot i think they did give a damn. I have made a objection and turn them for danish authority. order: 1JF-JJ36028-VCK39

I think Trustpilot got it right. It is about a 2 star product experience. If you happen to get the right size, these shoes might be a 3 or 4-star product. 0 star customer service. So objectively, about 2 star overall.

Their only international shipping option is 125% more expensive than the shoes I wanted to buy. Their excuse is it covers customs fees but there are no customs fees to cover so tell me again why? They had no answer, just sarcastic replies. I've been a customer for 8 years and will never go back.

My colleague Ben Rogers wears these to work most days. Initially we thought he was expecting snow and they would assist him across wintery conditions but the weather recently has been scorching. We then thought he might use them for water skiing due to their obscene width. A passer by recently asked him if he had binned the trainers and was in fact wearing the shoe boxes on his feet?! Lems - for those who have more bunion than toe. 👎🏼

Shoes are very narrow, not for wide feet. Like other reviewers noted, Lems doesn't publish negative reviews on their website. I left a 2-star review for their new Primal Eco shoes that was never published.