LemidecorReviews of lemidecor.com

Just check out their policies before you buy - this "business" engages in all sorts of shady practices, including refusing to accept returns on "sale" items (every item on the site is always on "sale"). I tried to cancel an order within 4 hours of placing it, after understanding what a mistake I'd made, but despite advertising 24/7/365 customer service, I never received responses from my first or my follow-up cancellation requests. It was only when I tried to cancel a third time, after I'd received a partial shipping advisory, that someone contacted me and told me they couldn't cancel because I hadn't reached out to them within their 24 hour deadline from ordering. This led to an absolutely surreal odyssey of e-mail transactions with their "customer service" department, which was very obviously a single person masquerading as at least two others - all e-mailing me from the same gmail address.

DON'T buy here!!!!!!!! This firm betrays! We ordered a lamp on their website and got a totally different lamp. It has no black reck like on the pictures. And imagine what?! The Customer service wrote us that they have written that the material is iron and wood. But why they don't publish the right pictures of the lamp they sell? Our lamp has no black reck, it is only wooden. And they say us that they don't take it back because the product is in sale (like all their products). Although they send us the wrong article. Our Lawyer will follow that now. Never experienced such impudence!

A SCAM company, will take your money and then not give a damn about whether or not you receive your product. I should have known cause of the red flags: 1) No reviews for products 2) No social media presence 3) Every email from customer service comes with the copy pasted line: In case they do not give any specific answer, please contact USPS, who is mainly responsible for your package delivery, via this hotline number: 1-800-275-8777. Because they’ll ask you some questions about your detailed personal information, you’ll answer it cleared and easier than us. Hope for your kind understanding on this matter.

I paid an incredible amount of money for extremely poor-quality products. One of the lamps I purchased was actually defective/broken and they REFUSED to allow me to return it even just for an exchange of a non-broken one. I emailed back and forth with them over and over and they just kept saying the exact same thing back to me no matter what I said. I am contacting my credit card company to claim their charges as fraudulent, as they are going against their own policy by refusing to return the defective item .

This is the most deceitful company I have ever dealt with. My wife ordered what we thought was high quality merchandise from Lemi Decor, only to find when it arrived, that it was junk and no where near the quality portrayed on the website. Several attempts were made to contact them to resolve the issue, but the company has no customer service phone number, address, or CEO. The email responses from the company are a joke, as they claim no matter what the item is, everything is on sale and even when it is not sale, they make the claim, so they do not have to issue a refund. I have offered to return the merchandise but Lemi Decor refuses to provide a shipping label or address. I have demanded a refund and asked direct questions via their email system of which they ignore with a sarcastic apology. What is worse, is that PayPal is not helping with this under their Buyer Protection Policy since I cannot return the merchandise. All I want is a refund for their garbage and they can have their garbage back. Buyer be ware, as they are a huge lying sham of company selling knockoffs from where ever they are made. I have also filed a complaint with US Better Business Bureau in an effort to stop their scamming of people.

No return policy for any item that's on sale (and everything is on sale, so nothing can be returned). That is on their website but not easily accessible so you don't know that until you try to return something. They claim everything is handmade and to order, but stuff ships from a warehouse in China. Don't do business with this company! I wish I hadn't.

très mauvais. J'avais commandé une lampe. Les colis arrivent de Chine dans des paquets peu protégés (et très endommagés dans mon cas). Il n'y a pas de documentation, ni de certificat de conformité livré avec. Il faut de nombreux échanges avec le support pour finalement arriver à la conclusion que l'article ne peut pas être renvoyé car soldé (ce qui est le cas de l'entièreté du catalogue). je tiens l'échange de mail avec leur support pour illustration à qui en fait la demande...

BEWARE of this company! Since all items are “on sale” they cannot be returned. And shipping is EXTREMELY EXTREMELY SLOW - not what is listed in item description.