Le Labo FragrancesReviews of lelabofragrances.com

Loved the service I got from the concierge team! My favorite scent is the matcha! Amazing!!!

Excelente customer service and shopping experience amazing

Amo Le labo fragances, principalmente su perfume Santal 33, hace más de 6 años que lo uso por su aroma exquisito y como perdura todo el día.

My experience dealing with le labo customer service was excellent. They were efficient helpful and very easy to contact. It definitely would encourage you to buy their products as you know you will have excellent customer service if an issue ever arises. Thank you again

Had a very smooth experience communicating with Le Labo over email. My scent had changed a sent them an email. The staff was knowledgeable, polite, and very quick to respond. They sent me a new scent within 2 weeks off good contact. It makes shopping with them even more enjoyable knowing that their support team is so reliable. Highly recommended!

I don’t usually leave reviews, but I had to for this. The Le Labo team gave me such a great experience. Karen was seriously amazing. She helped me track down my package and kept me in the loop the whole time. What could’ve been stressful ended up being super easy because of her. It’s little things like this that make me love the brand even more. Their customer service actually matches how good their products are, which isn’t always the case. I’m still obsessed with The Matcha. it’s my favorite scent ever. This whole experience just made me even more loyal. Definitely recommend!

Amazing creations! Love their fragrances and had fast and easy communication when i needed to exchange a fragrance, even got a bunch of samples. Love this brand!!

I've always had excellent experiences with Le Labo. Recently, I placed an online order that ended up getting lost. Despite some limitations, the customer service team was incredibly accommodating and kept me well informed throughout the process. Although I had to wait a bit, everything was resolved in the end. My husband recently visited the Woodland location and absolutely loved the atmosphere. He mentioned that Austin was especially welcoming. Keep up the great work!