Legion Precision Weapon SystemsReviews of legion-precision.com

Response from Legion Precision Weapon SystemsSep 15, 2020

'[email protected]' submitted the form from your 'Contact Us' page Inbox x Contact Form Sep 14, 2020, 1:08 PM (19 hours ago) to me '[email protected]' submitted the form from your 'Contact Us' page A user has submitted the contact form on your store. Here are their details: Full Name: Lacy browning Email Address: [email protected] Phone Number: ******7179 Order Number: 9961 My slide was not the color is was supposed to be. Legion Precision http://legion-precision.com/ Legion Precision is powered by BigCommerce. Launch your own store for free with BigCommerce. Legion Precision Sep 14, 2020, 1:12 PM (19 hours ago) ---------- Forwarded message --------- From: Contact Form [email protected] Date: Mon, Sep 14, 2020, 1:08 PM Subject: '[email protected]' submitted Legion Precision Sep 14, 2020, 1:14 PM (19 hours ago) What color did you order? Lacy Browning Sep 14, 2020, 1:13 PM (19 hours ago) Barrett bronze. There’s absolutely nothing bronze about it. It looks like a Hershey’s chocolate bar On Mon, Sep 14, 2020 at 4:11 PM Legion Precision legionprec Legion Precision 1:16 PM (19 hours ago) That is Barrett bronze. I am the one who painted it. Thanks On Mon, Sep 14, 2020, 1:13 PM Lacy Browning [email protected] wrote: Barrett bronze. There’s abso Lacy Browning 1:16 PM (19 hours ago) to me Seriously? That’s your response? Maybe go get your eyes checked to see if there’s some mystical form of color blindness that omits brown or bronze. Don’t worry. I’ll be sure to contact the better business Bureau And definitely ensure that none of the thousands of members of the 82nd airborne division where I work don’t use your company. Legion Precision Attachments 1:27 PM (18 hours ago) to Lacy Well I am not sure what sort of response you were looking for. You placed the order and chose Barret Bronze. you sent an email that I responded to the email. So I attached a picture from cerakote's website. The picture looks just like what you described. Thanks -- Carl Woodard Mgr. Legion Precision LLC www.legion-precision.com 480-476-3006 Sent from Windows 10 mobile device Attachments area Lacy Browning Mon, Sep 14, 1:34 PM (18 hours ago) to me First, maybe not respond with basically an oh well get fucked message. Second, maybe have it displayed on your trash website what colors you have. Instead of forcing customers to check google. Because the Barrett bronze I found, wasn’t Hershey’s shit brown. You could have responded with something like “sir, I do apologize but that is what our Barrett bronze looks like. If we can we’d love to assist you in resolving this problem” but instead you decided to be a chode and say oh well get fucked. But don’t worry. I’ll make sure that nobody in the division ever has to deal with your work or piss poor customer service again. LET'S TAKE A LOOK AT THE CUSTOMERS INITIAL EMAIL. Full Name: Lacy browning Email Address: [email protected] Phone Number: ******7179 Order Number: 9961 My slide was not the color is was supposed to be. IF YOU ARE ATTEMPTING TO FIX ISSUE, PLEASE EXPLAIN WHAT THE PROBLEM IS. IF YOU SEND AN 11 WORD EMAIL, YOU WILL GET A RESPONSE COMPARABLE TO YOUR EMAIL. I HAVE ALWAYS RESPONDED TO EMAILS EQUIVALENT TO WHAT I HAVE RECEIVED. SO AFTER RESPONDING THAT IS THE COLOR THE CUSTOMER ORDERED, LETS LOOK AT HIS NEXT RESPONSE. Lacy Browning 1:16 PM (19 hours ago) to me Seriously? That’s your response? Maybe go get your eyes checked to see if there’s some mystical form of color blindness that omits brown or bronze. Don’t worry. I’ll be sure to contact the better business Bureau And definitely ensure that none of the thousands of members of the 82nd airborne division where I work don’t use your company. TO ME, THIS ONLY SHOWS THE CUSTOMER WANTED TO ARGUE AND BE CONDESCENDING ABOUT THE COLOR HE CHOOSE. NOTHING STATED "HOW CAN WE FIX THIS?" WHEN YOU START SAYING I NEED MY EYES CHECKED AND THREATENING CONTACTING THE BBB FOR YOUR MISTAKE, MY RESPONSE WILL BECOME VERY LIMITED. Lacy Browning Sep 14, 2020, 1:34 PM (18 hours ago) to me First, maybe not respond with basically an oh well get fucked message. Second, maybe have it displayed on your trash website what colors you have. Instead of forcing customers to check google. Because the Barrett bronze I found, wasn’t Hershey’s shit brown. You could have responded with something like “sir, I do apologize but that is what our Barrett bronze looks like. If we can we’d love to assist you in resolving this problem” but instead you decided to be a chode and say oh well get fucked. But don’t worry. I’ll make sure that nobody in the division ever has to deal with your work or piss poor customer service again. LAST BUT NOT LEAST, HIS FINAL RESPONSE STILL DID NOT ASK HOW CAN WE FIX THIS. TYPICALLY CUSTOMERS WILL CONTACT US ABOUT THE COLORS PRIOR TO PURCHASING IF THERE IS A QUESTION. MOST OF OUR PRODUCTS WILL REFER YOU TO CERAKOTE'S WEBSITE. PLEASE KEEP IN MIND, IF WE MAKE A MISTAKE, WE WILL RECTIFY IT, ASAP, AT NO COST TO THE CUSTOMER. BUT, IF THE CUSTOMER MAKES A MISTAKE, THE CUSTOMER WILL HAVE TO PAY TO RECTIFY HIS OR HER MISTAKE. IN CONCLUSION, WHEN YOU ARE NOT SATISFIED WITH A PRODUCT YOU RECEIVE FROM US, PLEASE USE YOUR BIG WORDS (PREFERABLY AT A HIGH SCHOOL LEVEL AND NOT AT A 3RD GRADE LEVEL), TO CLEARLY EXPLAIN THE WHO, WHAT, WHEN, WHERE ,AND WHY YOU HAVE AN ISSUE. I ALWAYS SPEAK AT THE LEVEL THE CUSTOMER IS SPEAKING TO ME AT, SO I AM NOT SPEAKING DOWN TO ANY CUSTOMER.

Response from Legion Precision Weapon SystemsSep 14, 2020

Thanks!

Response from Legion Precision Weapon SystemsAug 28, 2020

If you are the buyer of the zombie green trigger, this review is a stark contrast of our phone conversation. If the customer purchases a cerakoted trigger and chooses the wrong trigger as this buyer did, the item cannot be returned. To question our integrity for your mistake, is the actual bad practice.