Legendary USAReviews of legendaryusa.com

I bought a pair of leather gloves. I loved the selection in the store, the customer service was fantastic. Very knowledgeable.

I found the leather jacket and accessory selection here to be impressive. The customer service was also high point for me. The lady behind the counter was super helpful and friendly without being pushy, exactly what I look for. I'll be back for sure with some other members from my club.

A friend referred me to this place to get a vest . Awesome selection and the quality was pretty impressive. The owner took the time to show me the different styles and pointed out they even had vests made from Bison . All made in the USA too which sealed the deal . I'll definitely be back to grab a pair of gloves that caught my eye

I don’t usually leave reviews, but these guys earned it. Picked up a pair of deerskin gloves and a vest from Legendary USA and the quality is immediately noticeable. The leather is soft but still feels tough, not like the cheap stuff you see everywhere now. You can tell it’s made to actually be used, not just look good in photos. Fit was spot on, and everything broke in quickly without losing shape. I’ve put some real miles on the gloves already and they just keep getting better the more I wear them. Customer service was solid too—straightforward, no runaround, which is rare these days. If you’re tired of wasting money on gear that falls apart, this is the kind of company you stick with.

Ships next day shipping took 16 days. Both shirts are too small, must be mismarked. One shirt has damage on it. Contacted customer service and they said contact manufacturer and stated they were in original packaging from manufacturer. This was a lie. No packaging, just folded into plastic shipping envelope. I requested a refund but was told all sales are final. Please beware this company. Look at all the bad reviews.

Beware - this company’s products are sub par and of inferior quality, and they won’t take a return or give you a refund. Dan Coleman

I ordered a vest expecting bright white. What showed up is clearly ivory/cream, and it does not match white gloves or other gear. That difference was never disclosed. The interior quality is poor for the price — sloppy finishing and rough materials that don’t reflect a premium, Made-in-USA product. I was promised a replacement by Chris, then completely ghosted. I’ve checked all emails and spam. Weeks later, no response. I also attempted to post this review on their website, but it appears only positive reviews are allowed to be published. Supporting American-made doesn’t excuse bad QC, bad communication, or review filtering. Not worth the money. There are better shops with better quality at better prices. Save yours.

I ordered a jacket on 12/18/25. No response as to when it would be shipped, and since this was an item from Cockpit, I found that unusual. The prior purchases, from both Legendary and Cockpit produced immediate acknowledgments and tracking numbers within 24 hours. Numerous emails were sent along with phone calls, and no response. Finally got a call from Chris. I bought several other jackets from him in the past years with no issue. He told me the jacket was out of stock. He stated on 12/23/25 that production would start up 1/15/26 and I would have the jacket in two weeks. More calls, emails, and texts with no response. A friend was looking to purchase directly from Cockpit and was told they are backed up 8 to 10 weeks. When I told him I had ordered from Legendary he told me to check their feedback which was bad. I decided to follow up with Chris, and again, never heard back from him. Based upon my review of Trusted Pilot, many of the negative reviews, indicate this appears to be a pattern with Legendary, taking money, not delivering and not responding. How Cockpit allows the company to sell their product with their horrible customer service is beyond me. I have filed a dispute with the credit card company. I am going to contact Cockpit and file a complaint with them, is this is a direct reflection on the company. I suggest that in the future you buy directly from Cockpit. I bought several jackets directly from Cockpit and they are responsive and up front. Legendary knew they did not have the product, this was right before Christmas, and they should have had the decency to send an email. The items are not cheap and certainly worth the money. This has not been a pleasant experience to say the least, and I will never buy anything from them again.As indicated, I intend to follow with Cockpit and advise them of the experience as well as advise them to take a look at all of the negative reviews since this is a direct reflection on their company. If you notice, Legendary never responded to any of the negative feedbacks.