Jay-Kay C.
Second Review After My First One Was…
Second Review After My First One Was Removed – Disappointing Experience With Custom Order & Communication I waited over five months for my custom jacket order and only received meaningful updates after repeatedly following up myself. Communication throughout the entire process was very limited. Only after I finally set a clear deadline for a response was I informed that the jacket could not be completed due to the amount of requested modifications. To be fair, I did receive a full refund in the end. However, the overall experience was still frustrating because the project had originally been accepted and all modifications were discussed in detail beforehand. When I specifically asked what exactly prevented the jacket from being completed, I never received a clear explanation. The company presents itself as very convincing and professional, but I would still recommend anyone considering a custom order to be cautious and to regularly ask for updates themselves throughout the process. I also made sure to save a screenshot of this review because my first review was removed without explanation on the Website… I was genuinely excited about this jacket and disappointed with how the entire situation was ultimately handled.



