BC
Fairly good product with fast shipping
Fairly good product with fast shipping. Maybe you should get at least 4 stars for that, but I ordered two different concentrates and when they arrived neither was labeled in any way. I had no idea which one was which. I still don't know. They look the same, and they don't look like the website pics. There was no expiration date, no THC % labeling. Just a couple containers. One with a black lid, the other with a white lid. That's it. You need to fix this because this part really sucked big time. UPDATE - Thanks so much for reaching out! I just sent you a PM via your website. I want to emphasize something I mentioned above, both products are fire! As in 5 Stars. Which is why I wish I knew which was which. Cheers!
Response from LegalhighJun 16, 2026
Thank you for taking the time to share your feedback. We're glad to hear you were satisfied with the product quality and shipping speed, but we're sorry to learn about the issues you experienced with your concentrates. You are absolutely right—products should arrive clearly labeled so customers know exactly what they have received. Not having strain names, cannabinoid information, or other identifying details on the containers can be frustrating, especially when ordering multiple concentrates at the same time. We understand why this negatively impacted your experience. We take feedback like this seriously and will share your comments with our fulfillment and packaging teams so we can review our labeling process and make improvements where needed. Our goal is to provide a better customer experience from start to finish, and your input helps us identify areas where we can do better. If you haven't already, please reach out to our customer support team with your order number. We'd be happy to look into your order and help identify which concentrate is which. Thank you again for bringing this to our attention and for giving us the opportunity to improve.