Colette L.
Product was great and quick delivery…
Product was great and quick delivery especially considering all the delays and shortages

Legacy Handcraft (formerly Urban Legacy) creates handcrafted home furnishings that connect modern design with time-honored tradition. From floating shelves and mantels to Murphy beds, each piece is built from solid wood, designed to last a lifetime, and made to bring both elegance and purpose to your space.Designed to inspire. Built to matter. Made to last.
Legacyhandcraft (legacyhandcraft.com) has 591 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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591 approved reviews, newest moderated first
Colette L.
Product was great and quick delivery especially considering all the delays and shortages
M B.
The shelves were a little rougher then I expected.
Jen H.
Quick delivery. Shelves were exactly as advertised. I love them!
Adlphnlvrr
Ordering was easy, Product was exactly what we expected, We will be ordering again soon
Shelly G.
Beautiful work, fast shipment. I will definitely purchase from them in the future.
Maria B.
Amazing product! Super fast shipping. Highly recommend!!
Mason S.
Manager is calling me a scammer. They can’t cut wood the same thickness I guess. They are beautiful pieces but are super uneven on the wall. The brackets don’t align up. Yes I took 2 weeks to get back to them since I could not hang them immediately. So now if I return them I have 48 holes in the wall from the supports. Only offering 10 percent off is a slap In the face. I have disputed the charges and do not recommend this company. I really think someone needs to have a talk with kristi as well. From email perspective she is rude and you can tell is about money and not making a customer happy. If they can make this right I’ll for sure change my review. But for now, 1 star is even to much. I though I had made progress as to a solution since she asked me what I wanted as well, not sure why she asked if I had no other option. Let me add now, the owner decides to come out and respond. I had 2 hung up and that’s 16 holes in the wall. The first set was even. So after I started with that set I had no choice but to continue. That’s for nothing though Jeremy. Mason
Response from LegacyhandcraftAug 30, 2021
Hi, As Kristi said in your lengthy email exchange, we are happy to accept a return of your shelves for a full refund. I can see that she also offered you a partial refund if you chose to keep the shelves. I would have the same question that she did - as to why you would hang the shelves if they were not to your liking? I see nowhere in your email exchange where she called you a scammer. Quite the opposite, actually. I see her being professional even in the face of your disrespectful comments. We are always happy to work with customers and I see that the team offered you multiple valid resolutions, which you chose not to accept. As the customer service team indicated, you are welcome to return the shelves for a full refund. Thanks, Jeremy Owner
Rebecca
Beautiful shelves and easy to install.