Lefton HomeReviews of leftonhome.com

Customer service is nonexistent. They don't answer their phones, encourage you to email them., but they never reply. Reconsider when buying from this company.

The website clearly states a 30 day return policy, but when you start the return, they make you send pics of the shipping box, the box and the parts inside the box....then they approve your return...tell you that you are responsible for sipping it back, and you you 2 weeks to return it with a tracking number and if you don't jump thru all their hoops...you never get a refund. I'm contacting my credit card company and disputing this charge!

I don't have a positive experience with this company. I cannot ship the unused item back to this company because the customer service is extremely slow with their response.

Purchased the Workstation Sink which in itself is truly amazing. However the quality of the product is hugely disappointing and the customer service difficult! The knobs, dials and work station panel has tarnished and chipped and looks awful! Lefton have supplied replacement knobs but these do not fit properly and does not address the tarnish and chipping on the work panel. In just over one year the led digital temp gauge is not working and Lefton have chosen not to answer my email on how to fix. In fact Lefton do not want to help and the warranty is not worth the paper it is written on. So, so disappointing as the idea of the workstation sink is fantastic, shame the quality of the materials used and the after sales service do not match the expensive price paid.

Beware of this company. I ordered a sink i was super excited. However it was to big for my countertop. I spent forever calling no answer on the phones. Had to go back and forth over email. NOW I have to pay return shipping that will probably cost as much as the sink! Buy from a reputable company with better return and customer service policies like Amazon or wayfair!

Terrible customer service. total rip off. the waterfall work station sink was absolute rubbish. Several features did not work at all after install. They blamed the plumber and refused to issue a refund. They wanted me to ship it to them at my expense so they could evaluate it and decide weather a refund was to be given or not. No assurance of resolution whatsoever. They also sell refurbished items... So based on thier customer service I would expect they would just sell this pos to someone else and blame my plumber without any refund issued. I strongly urge anyone considering this company to really pay attention to their return pollicies and just for kicks, go ahead and call their customer service number and get a taste of what youre in for. (1 (601) 564 0548 ) Better off going to a big box store of your choice. At least they will have replacement parts if needed and usually have pretty good customer service

Ordered the workstation sink. The strainer accessory arrived rusty. Contacted customer service within the 30 days but they would not help with a return. Poor quality and customer service.

We purchased a Lefton Kitchen faucet and had it installed. After a few days, the faucet started to leak from the inside of the faucet housing. Had had to quickly replace it with a faucet from Lowe's. We contacted Lefton and requested a return. They wanted us to provide a photo or video showing the defect. Well we can't do that because the defect is inside the hosing of the faucet. All we want to do is return it, where customer servicer has been non responsive and poor. It difficult to reach their customer service phone number and attempting to send an email to their company just bounces with an invalid email address. Looks like I'm out $200.00. I will never purchase another product from this lousy company.