Christopher C.
Not the best experience
I really like the lights, however the sequence was bad on them, flashing white after the orange sequence when the hazards or turns signals are on. I was contacted and was told for lack of better words it was my fault on the installation side of things, not exactly great customer service there.
Response from LED Factory MartJul 6, 2026
Dear Christopher Copploe, Thank you for taking the time to share your feedback. We truly appreciate your honest review, and we’re sorry to hear that your experience with our product and customer service did not meet your expectations. We understand your frustration regarding the light sequence issue and the way our team communicated with you. Please accept our sincere apologies if our response came across as dismissive – that was certainly not our intention. We have already reached out to you via email to address the technical concerns you mentioned, and we are committed to working with you to find a proper solution. Whether it’s a replacement, or further troubleshooting, or refund, we want to make sure this gets resolved to your satisfaction. Your feedback is invaluable to us, and we are taking steps to improve both our product instructions and our customer service approach to prevent similar situations in the future. We value your business and hope to regain your trust.