LED Factory MartWelcome to LED Factory Mart! LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
LED Factory Mart (ledfactorymart.com) has 798 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Auto Parts & Wheels · Concord, California
Excellent
Auto Parts & Wheels · Petaluma, California
Excellent
Auto Parts & Wheels · Redondo Beach, California
Excellent
Auto Parts & Wheels · ELK GROVE, California
Excellent
798 approved reviews, newest moderated first
Adam D.
So far not so great! No updates on my order. No tracking. Item said in stock and that's why I ordered from here.
Response from LED Factory MartFeb 23, 2026
Dear Adam, We’re very sorry for the frustration caused by the delay and lack of updates. We understand how important timely communication is. Our team has reached out to you directly by email, Thank you for your patience as we work to make this right
Lucas R.
So smooth. Amazing product details
Response from LED Factory MartFeb 20, 2026
Dear Lucas, Thank you for your 5-star review! We’re so happy to hear you had a smooth experience and enjoyed the detailed product information. Our team works hard to make everything clear and simple for our customers. We really appreciate your feedback and look forward to serving you again soon!
Don M.
Easy Ordering
Response from LED Factory MartFeb 20, 2026
Dear Don, Thank you so much for your 5-star review! We're thrilled to hear that you found our ordering process easy and seamless. Our goal is to make every shopping experience smooth and enjoyable, so your feedback means a lot. We truly appreciate your support and look forward to serving you again soon!
Charles
just want i been looking for. see how long it takes to get here and see how the product looks and handles
Response from LED Factory MartFeb 14, 2026
Dear Charles, Thanks so much for your 5-star review! We’re glad you found exactly what you were looking for. We can’t wait for you to receive your order and see how the product performs. Please let us know once it arrives—we’d love to hear your thoughts on the look and feel!
Luis A.
I had a challenge with my order and they took care of it right away. Excellent customer service.
Response from LED Factory MartFeb 14, 2026
Dear Luis, Thank you so much for your 5-star review! We’re glad we could quickly resolve the issue with your order and that you’re happy with our customer service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your positive experience and support!
Ben
Well they recommended selling the product rather than return it. As the shipping destination is kept secret (so you have no idea what the shipping fees would be) and they charge a restocking fee. Oh and they only respond to emails at 12:30AM pst. So make sure you don’t order anything you may have to return Now they reply to this apologizing and asking to contact them, which i did. Yet don’t even answer that email at all. So now, they are actually worse customer service than i originally thought they were.
Response from LED Factory MartFeb 14, 2026
Dear Ben, Thank you for sharing your feedback. We’re truly sorry for your disappointing experience and understand your concerns about the return process and communication times. We never intend to cause frustration, and we value every customer’s trust. Our team is reviewing your case to improve transparency with shipping details and response hours. Please contact us [email protected] directly—we’ll do our best to resolve this promptly and make things right.
David S.
Customer service and the products were good shipping and tracking was not good
Response from LED Factory MartFeb 14, 2026
Dear David, Thank you for your honest review! We’re happy to hear you’re pleased with our products and customer service. We’re sorry the shipping and tracking experience didn’t meet expectations. Your feedback is valuable, and we’re working with our carriers to improve updates and delivery times. We appreciate your support and understanding!
Chuck
Very good product, I got the taillights, headlights and now the fog lights they perfect and great people to work with.
Response from LED Factory MartFeb 14, 2026
Dear Chuck, Thank you so much for the amazing 5-star review! We’re thrilled to hear you love your taillights, headlights, and now the fog lights too. It’s great knowing everything worked out perfectly for you. We truly appreciate your continued support and kind words about our team—it means a lot!