Le CreusetReviews of lecreuset.com

Poêle qui a cassé après 3 mois. Le service après-vente ne veut pas me la rembourser alors que j'ai respecté toutes les instructions du manuel d'utilisation. Après consultation de mon assurance juridique, nous sommes dans notre droit en réclamant un remboursement ou un remplacement de l'article qu'ils refusent de faire. Les 10 ans de garantie sont une foutaise ! Je propose de monter un collectif pour toutes les personnes qui se sont vues refuser des cas de garanties, contactez moi à l'adresse mail (gmail) suivante : collectifcontrelecreuset Cordialement

Quel bordel. Kein Kundendienst, kein Rückruf, keine Reaktion auf E-Mail-Ticket. Keine Rücksendeinformation. Nicht Nada Niente Rien. Une seule Catastrophe. Le Creuset: zéro étoile

The only good thing about these pans are that they look good. I bought a skillet and grillet and no matter how much oil you use everything sticks, literally everything. You then have to soak them for 2 days to get everything off. Complete waste of money

I ordered two sets of dishes online. They came and the color did not work. Trying to return them required multiple calls and online investigation. Finally their customer service said I could return but they would not pay for shipping. Shipping quotes were $200. Ridiculous. - do NOT order anything online from this Company.

Cocotte qui accroche des la première utilisation service client arrogant et prétentieux à la limite du manque de respect revêtement qui saute après quelques années seulement Garantie à vie mon œil Cette marque est morte … dire que celle de mon arrière grand mère sert encore …. Ils se sont perdu une honte

For returns, customer service has a phone number. I needed some extra help, You call the number and nobody answers. After listening to about 15 options, it sends you an email. The email directs you to call customer service, where nobody answere. Some companies, make it hard to return things on purpose. I think Le Creuset may be one of them. I have a lot of Le Creuset items. But I will never buy their products again. WHY have a customer service phone number if you cannot speak tic anyone??

I was asked to respond to you about my previous review. I replied to Trust pilot With the information that you wanted from me. However, the email didn’t reach its destination. The mail Demon stated that fact. I sent my response directly to you .I also included the photographs that I sent you regarding the cracked pot.

e a le creuset pan My dream was to have a le creuset pan, I got one for my birthday last year (03/27/23) a month ago the pan damaged the enamel inside the pan, I contacted them, they didn't pay any attention to it what happened, I just asked for more and more photos, I sent about 20 photos and they did nothing, every time I sent photos they said more photos, and nothing else until I gave up, the only thing I wanted was to know if I could take the pan in some store to be repaired, and I would pay for this myself, it's a lack of respect for the consumer, now I'm here with a Le creuset (30) which I can't use anymore and which is going to the trash ($500) if I could I would give 0 stars, due to the lack of respect and attention towards the They see that we write the review here, respond but do nothing, lack of respect for the consumer, my lawyer will contact you because it is making fun of the consumer for such an expensive product, and I'll talk again, I just wanted to know where there is a repair shop.