customer
Called me 3 hours after my scheduled…
Called me 3 hours after my scheduled appointment because he forgot he had patients that day. The call went quick but it was unprofessional and I would have liked a heads up or something.
Response from leafyquickwellness.comOct 29, 2025
Thank you for taking the time to share your feedback. We are terribly sorry about the delay to your scheduled appointment and the fact that you didn't receive any prior notice. This level of service is unacceptable, and we apologize for the inconvenience and frustration it caused. We are reviewing our scheduling and communication protocols immediately to prevent this from happening again. However, we are glad to hear that the call was completed, and everything worked out in the end despite this significant hiccup. Please let us know if we can be of any further assistance.