leafyquickwellness.comReviews of leafyquickwellness.com

Response from leafyquickwellness.comOct 15, 2026

Thank you for your feedback! We wanted to let you know that your certificate was issued and uploaded to your patient portal on October 1st, right after your evaluation. You just need to log in to your Leafy Doc account to retrieve it. If you need any help logging in, please drop us a note at [email protected] and we'll get it sorted for you right away!

Response from leafyquickwellness.comOct 13, 2026

Thank you for sharing your feedback, and we truly apologize for the confusion caused by the automated reminder timing. Because your appointment was scheduled outside the state's official renewal window, we understand how frustrating it was to need a second appointment. Our billing team is currently processing a full refund for the extra payment. We appreciate your patience as we make this right for you.

Response from leafyquickwellness.comJul 7, 2026

Hi Jeff, I am incredibly sorry to hear about your experience. This is absolutely not the standard of service we strive to provide at Leafy Doc, especially after a purchase has been made. We want to get your questions answered and resolve this for you immediately. Please email us directly at [email protected] with the email address you used to get your appointment with us, and we'll make sure to make things right for you. Thank you!

Response from leafyquickwellness.comMar 4, 2026

Hi Heidi, thank you for reaching out. We apologize for the frustration caused by this delay. We confirmed that your doctor issued your certificate within 24 hours of your evaluation. While we aren't sure what caused the hold-up with the state's receipt, the doctor has already resent your certificate to ensure you are ready to move forward. If you need any further assistance or have additional questions, please don't hesitate to email us at [email protected]. We're happy to help!

Response from leafyquickwellness.comOct 29, 2025

Thank you for taking the time to share your feedback. We are terribly sorry about the delay to your scheduled appointment and the fact that you didn't receive any prior notice. This level of service is unacceptable, and we apologize for the inconvenience and frustration it caused. We are reviewing our scheduling and communication protocols immediately to prevent this from happening again. However, we are glad to hear that the call was completed, and everything worked out in the end despite this significant hiccup. Please let us know if we can be of any further assistance.

Response from leafyquickwellness.comOct 21, 2025

Hi Jerri, no worries if you are confused. We're here to help. Feel free to email us at [email protected] and we'll answer any and all questions you might have. Alternatively, you can use our live chat through our website: leafydoc.com

Response from leafyquickwellness.comOct 14, 2025

Hi Brea - we apologize for any miscommunication. You indeed should have received an email letting you know this was completed, and we apologize if this wasn't sent to you. We'll be reviewing internally to make sure this process is working properly. Thank you!