Harry
You send me like 10 emails to make a…
You send me like 10 emails to make a appointment to renew my card I make the appointment then the doctor tell me is to early but still took my money
Response from LeafwellSep 18, 2024
Hi Harry! Thank you for taking the time to provide us feedback. I apologize for the frustration and any inconvenience caused. It was not our intention to inundate you with too many emails. As this is your first year with us the emails we sent were to advise of promotions and to ask if assistance was needed when the registration was ended. I will ask our escalation specialist to reach out to see if a reminder needs to be set for the provider to upload the certification (if he was not able to before). If you have questions before they reach out, please call us at (800) 660-9085 or email us at [email protected].




