Leaf Home Stair LiftReviews of leafhomesafetysolutions.com

I had the stairlift installed on 09/11/24. From the beginning we had trouble every time it needed to go downstairs. I called the company at 1-866-320-5477 on 09/23/17 and was told they would call back within two days. It completely quit working on 09/26/24. I called 4 times today (09/27/24) and keep getting the "run-around". Now it is almost 5:30 p.m. and it looks like my husband (who had hip surgery) will be stuck upstairs all weekend. Wish I had read some of these bad reviews before buying from this company!

Terrible company. I am a design professional and have as-built drawings of the existing stair. There is just too much red tape just to get a preliminary price. They said I would need Power of Attorney from my parents before anybody could out to do a field survey to verify existing conditions before I could get a price.

Installer installed the stair lift (12' straight, indoors) quickly (two hours) and correctly. Stair lift works properly as designed, but I wish it ran about twice as fast as it does, but it better walking. Also, it's more expensive than other comparable stair lifts. The bottom line is that I'm satisfied with my purchase. Thanks for asking.

1year and 2 months ago I purchased a stairlift. For the 3rd time it stopped working and for the last 2 months I've been speaking to the service department answering service trying to get it serviced with no success. I've also sent emails to their contact center. Yesterday I went to their Summerville SC Office and was told they only handled other home items and gutters. The lifetime warranty on this product is not being honored as they won't even return my calls and emails. Sadly the gutters and home solutions departments don't even speak positively for this same company's product and service.

Pat the installer was great

Got electricity from a switch control outlet. Have called salesman and sales nobody came out to fix yet.

The salesman came out from Leaf Filter . They own a gutter business too. Very rushed and tried to get me to pay $10,000 for a straight stairlift Leaf doesn’t make stairlifts so I don’t know how they can sell someone else product and call it their product . Horrible experience and way overpriced

I was very impressed with this company . Long time ago, I was suffer so much when I was in coma my nerve they all mix it up. I was trying to push myself for everything to calm the step but finally, I made a decision. The last four I did three weeks ago in the bathroom I do, really need that. I open my telephone. The first thing I saw it was a telephone and this this company said this is my time I had to recommended this to anybody they help you to find the best step for you that explained to you so you understand everything and I was very impressed. I think the company to be in my life , thank you again . Happy to have it.