LeadpagesReviews of leadpages.com

Updated: We don't infact lose access to unpublished site when the subscription is cancelled - we only lose access to paid plan features (I try and test platforms for work, so I would know). You providing me with a temporary a 24-hr access is not a privilege, it's a basic consideration expected in return for predatory platform tactics and poor customer service. Re: the spam issues. I had already told your customer service that I tried all of it. But giving me the same solutions is redundant. I didn't reply to your ticket because it was pointless to - your agent in their second email told me they can't really do anything about it as you can see. I'm sorry but you cannot be here expecting brownie points for basic customer service. Original Post: Besides being overpriced for what they offer, LeadPages has been one of my worst decisions ever. When you unsubscribe your plan, instead of simply unpublishing your website like other hosting providers do, LP deactivates your account without notice. You can't access any of your pages or information without signing up for their subscription - which is really weird considering they let you build an entire site before you take any of the paid plans. While I was using LP, I got spammed by over 200 emails in one day from the same spam account - this is despite setting up thee Google safety steps that they ask you to. Their customer service literally tells you there's not else they can do and may be just disable your contact form instead of solving the issue. The templates are from the early 2000's era but in the most unappealing way with very limited customizations. While easy to use, it is not visually appealing. All of that can be excused but the deactivating the account when that has not been selected or asked for just coz of cancelling the subscription is just unacceptable. Would absolutely not recommend. Use Pledge or Readymag with a funnel laid out by ChatGPT instead of this. Please check their Google customer reviews as well before using their service. This isn't an isolated experience.

Ze proberen al 6 maanden mijn website met oude informatie van het internet te halen. Het lukt hen niet. Heel vreemd verhaal. Met deze mensen zou ik dus niet samenwerken.

A former employee signed our small business up for LeadPages, then she left and didn't tell us about it. When it came time for Leadpages to renew the subscription, they did not give us any warning, and just charged our credit card nearly $1,000 for an annual subscription in advance. Two days later, I saw the charge and contacted Leadpages to cancel and get a refund, and they just refuse to give any refund. Very shady, very disreputable. We haven't even used Leadpages at all! We are disgusted by their business practices.

Had immediate response and great follow-Up

Update based on responses from Leadpages email support and below: --- It’s interesting to see the different reasons provided across various channels. Your email cites a change in payment processors that apparently "cannot support customized plans", while on Trustpilot you claim the increase is to ensure fairness across the customer base. The nature and inconsistency of these explanations doesn’t exactly boost your credibility. Also, claiming "no increases have taken place" while my bill jumps by 300% and citing fairness to abruptly hike prices for long-term customers is quite a stretch. --- I am very disappointed with Leadpages’ recent decision to raise their rates by nearly 300% over the holidays, providing only 30 days’ notice. This abrupt and substantial increase seems unreasonable and in disregard for your customers’ financial planning and trust. This sudden change, while everyone is away over the Christmas break, has left us scrambling to find a new solution and migrate our content within a couple of weeks. This experience has been frustrating and damaged our perception of Leadpages as a reliable service provider.

Their cancellation process is shady to say the least. For a tech company... why don't you provide confirmation that a cancellation has taken place? You've also stopped sending reminder emails a few days prior to credit card billing... why? Dodgy business practices. I'm charging back via my bank.

THIS IS A SCAM COMPANY! BEWARE THEY WILL CONTINUE TAKING PAYMENTS AFTER ACCOUNT CLOSURE - BEWARE

Leadpages has provided me with a memorably bad customer service experience. We, like so many others, made the mistake of signing up for a trial to check out their service. We used the software for an absolute maximum of 3 minutes just to poke around and check it out. But, because we'd used an infrequently used PayPal account to sign up, it took us several month to realize that we'd been paying for access to an software that we'd totally forgotten and never ever used a second time. I understand that we bear some responsibility, but their response for any sort of refund has been an unequivocal "sucks to be you" while woodenly quoting us the fine print of their TOS, as if it's some inviolable natural law. So here we are now, out several hundred dollars, for the the simple crime of showing a bit of interest in their software. Again, 3 minutes of usage, at the maximum. I wish we'd never signed up for the trial and encourage anyone to consider another, less-greedy company for their landing pages.