LeadMailbox Reviews | Read Customer Reviews of leadmailbox.com

LeadMailboxReviews of leadmailbox.com

4.9180 reviews
Sales & Marketing
Redondo Beach

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LeadMailbox

About LeadMailbox

To help you engage in meaningful, progressive conversations with new prospects, old prospects, and past clients so that you gain new business transactions resulting in revenue and other benefits to you andyour company. Golden Rule of Lead Management: Our advised approach as you interact through automation trying to gain new business is to use all legal forms of electronic contact such as telephone calls, emails, SMS messages, Ringless Voice Messages, and more, but be sure you are within compliance guidelines and don't attempt any form of communication if you yourself would not like that done to you. We serve all industries with a flexible Lead Management (also serves as a CRM - Customer Relationship Management) online service that is one of the oldest around, if not the oldest--since 2003. We are complimented for our excellent service (see the Trust Pilot on our website) and simplicity of operation. Clients who left to try fancier yet more expensive services have returned with comments such as, "you have the best customer service", "your system is so easy to operate compared with other systems," and "it provides everything we really need." Bullet Points of Features:* Month to month - no long term contract required* Per seat charges* Import or Export CSV files* Direct POST from Lead Providers* Interface with Leading Loan Origination systems* Customizable database field structure* Email Drip Campaigns* Mass Email* SMS services* Automatic Unsubscribe* Auto Dialer with Voice Message Service* Interface with Outside Services and other CRM systems* Live telephone support* Daily support online webinars* Share files with marketing partners* Triggers do work for you an night* Add more sales agents at any time* Local presence dialing* Interface with Telemarketing services - live call transfer* Animated Videos* Videos* HTML using pictures logo and more* Modifiable, Flexible, Customizable* Standard Email Templates that can be modified to suit your situation* Standard SMS Templat

LeadMailbox (leadmailbox.com) has 180 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: leadmailbox.com
Website: leadmailbox.com
Category: Sales & Marketing
Location: Redondo Beach
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LeadMailbox reviews

180 approved reviews, newest moderated first

Summer E.
May 23, 2022
Execlent customer service
Excelent Customer service
Response from LeadMailboxMay 24, 2022
Thanks, Summer. We are all here to be sure you get quick service and can utilize LeadMailbox to the fullest.
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Jake S.
May 23, 2022
David Wilson helped me out IMMEDIATELY…
David Wilson helped me out IMMEDIATELY and resolved my issue right away. Excellent customer service!
Response from LeadMailboxMay 24, 2022
Thanks, Jake! Dave is the best and he is on a roll! Our whole team tries to give quick turn around on support requests, but Dave is the leader of the pack. We are all here to be sure you get quick service and can utilize LeadMailbox to the fullest.
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May 23, 2022
LEAD MAILBOX - EASY TO USE!!!!
LEAD MAILBOX IS SUCH AN EASY TO USE CRM. with round the clock customer service. We have used this program for several years! One of the SIMPLEST/ USER FRIENDLY tool out there.
Response from LeadMailboxMay 24, 2022
Thanks for saying so! Our program designer gives a lot of thought to making LeadMailbox easy to understand and use.
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Jennifer W.
May 23, 2022
David Wilson was great always quick…
David Wilson was great always quick response when i email him for any help thank you for your quivk responses and helping me out !
Response from LeadMailboxMay 24, 2022
Thanks, Jennifer! Dave is the best, and in addition, he is a good example of the whole support team. We are all here to be sure you get quick service and can utilize LeadMailbox to the fullest.
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John S.
May 12, 2022
Avoid! Do NOT Buy. Dysfunctional. Bad Features. No Utility.
There are no good features about this product. Things this product cannot do: Search for names, Search for numbers, Organize by first name, Organize by last name, Filter and sort simultaneously, Create Custom Lists, Easily Reassign Leads, Read the TINY, THIN, GREY fonts Click to Dial Adjust Column Order Adjust Text Box Sizes Scroll Left or Right Lock Column Headers Lock Row Headers The list literally goes on.... it quite literally doesn't do anything cool or good or helpful. It's total trash. I'm not exaggerating. On everything. I've been forced to use this CRM for way too long now. My eyes are messed up and I'm losing hair and money bc of these clowns. Trust me, there are way better CRM's. This company will go under soon and then you'll be S.O.L. because the servers will shut down. Don't do this to yourself. Hit me up if you want to discuss and I'll give more details. The People that work their are rude and aggressive and super defensive and they think their program is functional. It's not. At all. Try another. You won't regret it.
Response from LeadMailboxMay 13, 2022
I'm sorry you feel this way about our product, but with respect to this 1-Star Rating, I invite any reader to read our other reviews. We are a month-to-month service and you may leave at any time--we certainly don't want anyone to be forced to use a system that does not meet their needs. As far as your false accusation about our "going out of business," we have been around since 2003, are a preferred partner to well known lead providers, and according to our reviews nearly everyone disagrees with you. We have great features, excellent support, etc.
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Paul L.
Apr 7, 2022
Phenomenal Software Product!
Lead mailbox is the easiest and most configurable software as a CRM that has all the robust features and functions of many of its competitors and a fraction of the price. The staff is on point, and always their to support their clients needs regardless and no matter what. They are simple to get in touch with, and they always work with their clients needs list, for customization and development of their the platform. There system can be scaled, from a single independent user, to a corporation such as ours. We thank you and support LeadMailbox as our Future Corporate software platform. FIVE STARS! Paul Lemerise Director or Corporate Sales E Mortgage Capital Inc. Orange County, California
Response from LeadMailboxApr 7, 2022
Thank you, Paul, for the 5-Star Rating! We appreciate your kind remarks and will continue with our highest level of support as usual! We all look forward to working with you and your team!
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Mark
Apr 6, 2022
Exceptional Customer Service and great…
Exceptional Customer Service and great value for the services provided.
Response from LeadMailboxApr 7, 2022
Thank you for the 5-Stars! We appreciate your comments and our entire team is here to help contribute to your success.
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Guy
Apr 5, 2022
Excellent
Everyone has been totally committed to making things work. I especially have to thank Bob Price - excellent.
Response from LeadMailboxApr 5, 2022
Guy, thank you for the 5-Stars! And for noticing. Just like me, everyone on our team is committed to our clients' success. Thanks for choosing LeadMailbox. - Bob
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