Regina G.
This company has a 67 day return…
This company has a 67 day return policy. I returned the exact amount I was supposed to and followed protocol. The company is saying I did not return the full amount when I in fact did. 2 boxes returned full out of the 4. They are claiming I returned only 1. This is not true and I wouldnt lie over $34. The reps did nothing to assist and insisted I didnt return all the packages when I truly did. The management was rude and said "I didnt even know the return policy when I called" I told him yes hes right and I asked what it was during that inquiry. Just horrible customer service all around. I've never had a company A. Speak to me like that, and B. Be so petty over 34$ and be so misleading. I'm in customer service and would never conduct myself in that fashion with clients. Completely unprofessional.