Leading Edge HealthReviews of leadingedgehealth.com

good people great service !

For some reason I could not input my numbers on the gift card when I made my last purchase. I reached out to customer service. A day or so later they sent a credit to my credit card. I’m extremely pleased with customer service I received.

Very very helpful an factual with explaining the products. Alice

Returned a product that didn't work for me and opted to Exchange in Lieu of Refund, in the email I was sent of their Return Policy clearly states that they would DOUBLE the quanity of the new product, of course new product has to be same price of less, I did that, at the time of the exchange the new product was cheaper that the returned product by appox five bucks. When I opened my order there the matched product was not there. So after contacting Customer Service, the manager stated that the new product was more, if so they never would of shipped the new product, right? I sent another email quoting the Return policy, than the manager said he'll ship two but not three. I was supposed to get a call from his supervisor, never did nor an email. I guess that they don't mind losing a good paying custome. Very disappointed in this company not honoring their Return Policy.

I recieved half my product and the other half at a later date. Don't know why it was split. Never heard or recieved anything. Emailed and was told its being dealt with. Had a shipment payment which I queried with leading edge wasn't stated I would have to pay but I did and sent a copy to company. They now deny never paid it and cancelled my. delivery.

Both Drs Abbie and Doctor Jim were thorough and provided the answers I needed to address Grit's behavioral problem. Thank you so much for your help, Bill

I love the products! I just wish customer service was as good as the products. I feel like I got the old bait-n-switch con. I get an email promoting a package that includes both Semenax & SemEnhance. Sounds like a great deal... until I click on the order button and the price jumps $100! So I inquire as to why. The email I received just yesterday, Jan 18, 2022, was a mistake by the marketing dept. Ok, but I want the company to honor the price. I didn't make a mistake but I want the company to honor an advertisement they sent me. The support dept tells me no, but I could still order the package at the full price. That is POOR customer service! How would the company feel if they went to order from one of their suppliers expecting to pay X amount of dollars, then the supplier says oops, that price is a mistake & you'll need to pay 33% more? So the company stands behind their products, just NOT their customer service!! Update: Jan 19, 2022 GREAT CUSTOMER SERVICE HAS RETURNED!!! I was contacted by the company and they agreed to honor the promo price I received by email. Thank you very much for coming through!!

Haven’t received my package once again just send me my money back