Mike B.
LeaDeals -- should you??
I'm not sure how to contact Leadeals. I recently ordered a done from them but my account doesn't show the order even though I got an email saying the order is there how do I contact them? Update: December 23rd @ 02:29 I received the following response: service@leadeals> wrote: "hi DHL have pick up your package, we will update the tracking number to you later, please dont worry". This seems to to be a little bit unprofessional and an inferior way to do business. Sounds a little Shoddy, a little shady. Update 12-25-2019 @ 14:15 CDT I cannot post a picture of the waybill, it says the order is on hold in Hong Kong. Update: 12-31-2019@ 09:44 DHL refused the shipment in Hong Kong because of improper documentation, according to DHL. I have sent the company a couple of emails with no response. As it stands now I would not use this company again. Update:1-9-2020 They re ship the item on the 8th from Hong Kong, it arrived in Dallas today January 9th at 9:01 a.m.. I expect delivery today sometime. More details as I get them thanks for listening.
Response from LeadealsJan 15, 2020
Dear Mike Brach! We sincerely apologize for the shipping delay and all the inconveniences it may have caused. Your package delivery is delayed because it is during the Christmas holiday. We found the parcel has been sign in, Is there anything that we can help you? Best Regards Andy