LeadealsReviews of leadeals.com

2 ans aprés l'achat d'un drone qui n'a jamais fonctionné, la société LEADEAL ne prends même plus le temps de me répondre, elle n'a jamais donné suite à mes demandes. Elle a répondu au début puis plus rien. c'est du vol ! 2 years after the purchase of a drone that has never worked, the LEADEAL company no longer even takes the time to answer me, it has never followed up on my requests. She answered at the beginning and then nothing. This is theft !

Finger weg von diesem Händler. Garantieleistungen werden verwehrt. Ich werde jetzt seit 7 Monaten hingehalten, die Drohe fliegt immwer noch nicht. Stattdessen soll ich immer mehr Geld überweisen

This online store is an absolute money waster. Please do not get fooled to order anything here. Unless you actually want to burn your money. After Shopping a drone for my boyfriend’s birthday present, we have found out the drone does not connect to the app, saying there was a wifi connection problem. I contacted them asking for technical advice and help. They asked for a video that shows the problem. I sent one. Afterward they came up with a complete unusable, unprofessional guide like “you can turn off the drone once and restart it again” like we didn’t do it hundred times!! In the process of finding myself an appropriate help to fix the drones problem, I found that my purchased drone was the exact same drone with another brand’s name, which was at least 50% cheaper in other websites. They just changed the logo on it and sold it double more expensive. If this is not cheating, then what is? Furthermore, when I changed the language of the website it shows different addresses in different countries, which I think none is real address of this shop. Anyways, after many emails to their service, asking for an address to send this unusable drone back and get a refund (I think, we exchanged more than 20 Emails), they just kept offering me other drones and wanted to get more money. I issued the Problem to PayPal, hoping they would help. When LeaDeals saw my claim on PayPal, they offered me a new drone with no shipping payment, in order that I close the issue in PayPal. I didn’t accept it because I was not sure, whether the new drone will also be defected or not. To solve the issue and get the full refund PayPal sent me their address to send the drone back to them on my own costs. The address was of course in China!!!!!!!! However, in the Website you cannot find any Chinese Language or Address!!!! So I sent the drone back to them and unfortunately, as it was a small packet it didn’t have any tracking number. I uploaded the DHL receipt in PayPal. After two weeks, PayPal closed my issue with no refund, because LeaDeals didn’t confirm the delivery of the package. I thought that because of the corona pandemic they still haven’t received it. So I waited more. Now it’s almost 6 weeks from the date that I sent the drone back and about 3 months from my purchase date. I asked them again, whether they got the package and want to full refund me. And of course they still say they haven’t got it yet. Anyways, it was a complete waste of money, energy and time. But it was a good lesson for me not to shop from the untrusted websites. Update on 11.08.2020: to the Reply of LeaDeals: my order number is, LD20042131576886 Update on 18.08.2020: Still no help from this company. :) Update on 13.10.2020: Not a single answer from them.

Finally received my drone after 2 months, doesn't come with instructions, no idea what app I'm supposed to use with it, they dont reply to emails, basically the worst purchase of my adult life. DO NOT PURCHASE FROM LEADEALS!!!!

I ordered a drone on May 15 and I had to email them asking where my tracking number was. On the website it says it’ll arrive/ship within 1-4 business days, the tracking number they finally gave me has been stuck on “electronic information submitted by shipper” for a week. It has almost been 3 week, and it has yet to be shipped out. The replies I have been getting are very unprofessional, with them saying “I am sorry”, blaming it on the coronavirus but specifically on their website it says they are shipping normally during the pandemic which is obviously a lie. I have asked for an expected delivery time during the pandemic, as this is a gift I have ordered. The reply I got was “ hi the package have arrive your local , you will received soon, my friend” which doesn’t even make sense as nothing has been updated on my tracking number. After i called paypall to cancel the order, the drone arrived in 2 days. Whitout any communication. A week later i stil havent got de refund of the cost for the quick transfer, as promised I would recommend not to order from this website, as it is a headache. The drones are comming from china. Voor nederlandse lezers, ga niet in zee met LEADEALS,

I ordered a drone on May 12 and I had to email them asking where my tracking number was over 2 weeks after I ordered it. On the website it says it’ll arrive/ship within 7-14 business days, the tracking number they finally gave me has been stuck on “electronic information submitted by shipper” for a week. It has almost been a month, and it has yet to be shipped out. The replies I have been getting are very unprofessional, with them saying “I am sorry”, blaming it on the coronavirus but specifically on their website it says they are shipping normally during the pandemic which is obviously a lie. I have asked for an expected delivery time during the pandemic, as this is a gift I have ordered. The reply I got was “ hi the package have arrive your local , you will received soon, my friend” which doesn’t even make sense as nothing has been updated on my tracking number. Not even sure what to do at this point, I am worried I will not get the item on time and I am disappointed with the service. I would recommend not to order from this website, as it is a headache.

Mislead Deals LeaDeals.com UK site Although LeaDeals shows a business address in Ipswich Suffolk UK, they are a seller based in China. I haven’t had any luck contacting LeaDeals at the UK address they have on the website, so is it the same in all the other countries LeaDeals claim to have a business premises? When the website shows the drone you would like, priced in £ sterling in my case and claims that it is in stock don’t be fooled like I was, it wasn’t in the UK it was in fact in China. Nothing I can find on the LeaDeals website tells the customer that they are a Chinese seller and the drones are going to be shipped to the customer direct from China. That maybe ok if the drone arrives in perfect working order, but your rather stuck if there is a problem when it arrives as the Terms and Conditions say that all shipping charges are the customers responsibility if returning an item. Sending your purchase back to China does cost much more than sending it within the UK and the issue would take far longer to be resolved. Compared to eBay & Amazon that have the drone I wanted being sold by sellers based in China, including shipping LeaDeals was about £80 sterling more expensive. Thinking I was buying from a seller based in the UK I was prepared to pay a premium. Finding out that LeaDeals were not what they appeared to be, before they shipped the drone I told them my order was cancelled. LeaDeals shipped it any way and I refused the delivery and sent LeaDeals the return to sender tracking info. I have requested the refund from PayPal, but find that LeaDeals are dragging their feet, even sending to PayPal tracking information, showing they dispatched the drone to me, but that was 3 days after I had sent to them the tracking information showing the parcel had been returned to sender. If you want to by a drone, go to an ebay seller with good feed back and order it from China direct. The drone I ordered, didn’t accept and returned to sender was £321.57 sterling from LeaDeals the same one from ebay is $259.99 US including shipping. You do take a chance ordering direct from China, so that’s why I shopped from what I believed was a UK company, only to find I had been misled. LeaDeals are misleading customers and the service they are providing me is very poor. Shop elsewhere if you want to order yourself a drone.

An absolutely useless ‘firm’ to deal with... I can’t count how many times I have asked to return my order now.... they will not give me a return form or address even.... I realise that they are just waiting until I’ve had it more than their 30 day return policy ...