customer
Reassuring to know there is always…
Reassuring to know there is always support when an issue occurs
Response from Le VPNOct 26, 2022
Hello, Thanks for the stars! We are always ready help and we're glad you noticed it! Regards, Le VPN Team

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Le VPN (le-vpn.com) has 431 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
Reassuring to know there is always support when an issue occurs
Response from Le VPNOct 26, 2022
Hello, Thanks for the stars! We are always ready help and we're glad you noticed it! Regards, Le VPN Team
Mr C J.
Very responsive service, clear guidance on how to resolve problem. For those of us not too up to speed with computers it is good not to feel talked down. Thanks.
Response from Le VPNOct 26, 2022
Hello, Many thanks for this kind review. We are really happy you enjoyed our support. Regards, Le VPN Team
Yacine R.
Avoid! It’s ver very bad! Slow? It’s don’t even connect!
Response from Le VPNSep 27, 2022
Hello, Can you please open a support ticket from our website in order to give us more details regarding your issue? We are always ready to help our customers so please don't hesitate. Regards,
Anne G.
My UK tv connection had stopped working. I contacted LeVPN on a Sunday. I had a reply within an hour. The problem was fixed almost immediately with easy instructions from Raphael. Great service always.
Response from Le VPNSep 27, 2022
Hello, we were really happy to help you. Thanks for your comment, Regards, Le VPN Team
Christopher
I was unable to pay for my subscription online due to a problem with the website and contacted customer service who dealt with the problem quickly and efficiently. I use le VPN to stream content from the UK and find that it works very well.
Response from Le VPNSep 27, 2022
Hello, we are happy your issue is now solved, thanks for your comment and don't hesitate to come back to us if you have any other questions. Regards, Le VPN Team
Agi.h
The Le Vpn team is and has been, extremely helpful in responding to issues big and small.
Response from Le VPNSep 27, 2022
Hello and thank you for this kind comment! Regards, Le VPN Team
Carlos
I cancelled Le VPN subscription before the 7 day free testing period by App Store. I've even deleted the app from all my gadgets some days ago. So, I don't understand why they continue to send me invoices for renewal payment.
Response from Le VPNAug 31, 2022
Hello, This is strange and we are glad you informed us about this. Can you please reach our support in order to give us more details? This way we will be able to check the issue with you and to fix it. Many thanks in advance,
Idriss C.
J'ai essayé l'abonnement dans l'Apple Store, j'ai annulé avant la facturation de la période dans le cadre de mon essai. Apple a arrêté l'abonnement et il apparaît toujours comme inactif. Mais j'ai été surpris par une demande de paiement pour un abonnement futur de 6 mois "non payé" de la part de le-vpn.com. C'est une erreur à plusieurs niveaux : - Utilisation d'un email personnel au lieu du dit vendeur tiers (Apple Store). - Abonnement annulé mais contrainte à un renouvellement.
Response from Le VPNAug 5, 2022
Bonjour, Nous avons répondu à votre ticket de support, mais je me permets de vous répondre également ici. Nous ne pouvons faire de démarche auprès d'Apple en votre nom, et de même, nous ne pouvons vous écrire qu'à l'adresse que vous avez vous même founie. Vous n'avez été contraint a aucun abonnement, mais notre système vous a simplement envoyé un email vous rappelant que votre compte n'avez pas été payé (puisque annulé avant). Ceci afin d'éviter une interruption de service. Cordialement,