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Le VPN (le-vpn.com) has 431 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Colin H.
First class support from the team at Le VPN. Thanks for attending so quickly to my problem, all working fine now.
Response from Le VPNApr 26, 2021
Hello Colin, I was happy to help you with this issue. Don't hesitate to reach our support if you have another problem. Thanks for your time leaving a review. Regards, Le VPN Team
Judith P.
My VPN wasn’t working with the Wi-Fi in my new home. Raphael was so helpful. Sorted the problem by a series of e-mails with clear instruction. Can’t fault the service thankyou
Response from Le VPNApr 26, 2021
Hello Judith, We were pleased to help you, and we are happy your issue is now solved. Thank you for your comment, Regards, Le VPN Team
John
I had problems connecting to my VPN. After making initial contact with Raphael of LeVPN I have got to say he rectified all problems and got the system up and running. This assistance included a planned time to call back as I ran out of time. Many thanks to LeVPN.
Response from Le VPNApr 26, 2021
Hello John, You are very welcome, many thanks for your comment and don't hesitate to come back to us if you have any other questions. Regards, Le VPN Team
Andy M.
i have been using Le VPN for some time now and have had no problems until I changed my computer. I put in a ticket and within 12 hours all was good.
Response from Le VPNApr 26, 2021
Hello Andy, Thanks for your comment, we were happy to solve your issue. Regards, Le VPN Team
customer
I had a connection problem with Le VPN on my Apple Mac O.S. systems. I emailed the support team and they responded immediately with the solution to my problem. I followed the advice and was up and running in no time. One of the things I really like about Le VPN is that don't usually have a problem with connection. It's very simple even for a techno phobe like myself, reliable and great customer service. I recommended it to my sister because she was using a different one and she really likes it too. Lydia
Response from Le VPNApr 26, 2021
Hello Lydia, Thanks for this review and thank you for recommended our service to your sister. Don't hesitate to reach us if you have any other questions, we are always happy to help! Regards, Le VPN Team
Peter B.
Have used Le VPN and predecessor MPN for many years. First class product, support only needed very occasionally and when needed, it's there in minutes. Just recently had to use the support system, Le VPN solved my problem (not caused by Le VPN but a result of me changing kit) literally by return, excellent service. Highly recommended.
Response from Le VPNApr 26, 2021
Hello Peter, Thanks for this review. We try our best to provide quick and efficient answers, many thanks for noticed it! Regards, Le VPN Team
Client
Je suis très satisfait de « Le VPN.
Response from Le VPNApr 26, 2021
Bonjour, Merci beaucoup d'avoir pris le temps de nous laisser ce commentaire. Bien cordialement, L'Equipe Le VPN
paul S.
Good product - I mainly use smart DNS - for access to sites from all devices in the house. Use the VPN occasionally. Support answers sometimes a bit slow.
Response from Le VPNApr 26, 2021
Hello Paul, Many thanks for this review. I just checked your last support ticket and it seems you send it at 10:59 and received a first answer from our us at 11:18. Don't hesitate to reach our support if you want to discuss about this, it can really help us being more efficient. Regards, Le VPN Team
